Pension Trainer

Aptia Group India; Pune District, Mumbai, Gurugram District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Aptia Group India is seeking a seasoned Training Facilitator to deliver structured programs on UK pensions topics for new joiners and experienced staff. You will run virtual and in-person sessions, assess learners, and stay updated on regulations.

Responsibilities include training administration, attendance tracking, certification journeys, content development support, and continuous improvement of learning materials in collaboration with SMEs.

Qualifications

• 10 years of hands-on experience in UK pensions administration or related process.
• Comfort with virtual platforms (Teams/Zoom) and basic presentation tools.

Responsibilities

• Deliver structured training programs on UK pensions topics for new joiners and existing employees.
• Facilitate engaging virtual and classroom sessions with clarity and impact.
• Conduct assessments and feedback sessions to evaluate learner readiness.
• Stay updated on UK pension regulations to keep curriculum relevant.

Skills

Facilitation

English communication

Adult learning

Stakeholder collaboration

Curriculum alignment

Tools

PowerPoint

Teams/Zoom

Job description

Training Facilitation

• Deliver structured training programs on UK pensions domain topics, processes, and systems for new joiners as well as existing employees.
• Facilitate engaging virtual and/or classroom sessions covering pensions operations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.
• Conduct assessments and feedback sessions using practical examples and cases to evaluate learner readiness.
• Stay updated on UK pension regulations and changes to ensure the training curriculum remains relevant and updated.

Training Administration & Management

• Manage the logistics for own training sessions including session scheduling, attendance tracking, learner assessments, and certification journey management.
• Collaborate with Business leaders and SMEs to enhance training materials based on business priorities.
• Report training delivery status, learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.
• Collect feedback and share suggestions for improvement with the team.
• Maintain training material, documentation, FAQs, and session-wise trackers.

Content Development & SME Support

• Provide subject matter expertise (SME) to instructional designers and learning content developers for the creation of high-quality eLearning modules and other digital assets for the Pensions domain learning.
• Review the learning content to ensure technical accuracy, relevance, completeness, and alignment with latest UK pensions regulations.
• Offer insights and updates to support the continuous improvement of the learning material.

Must-have Training Skills

To be successful in this role, the following facilitation competencies are essential:

• Clarity of Communication: Ability to explain technical and regulatory concepts in simple, understandable language.
• Voice Modulation & Pacing: Effective verbal delivery with variation in tone, pitch, and pace to maintain interest.
• Command over English Language: Clear articulation, correct grammar usage, and professional vocabulary to ensure credibility and learner comprehension across UK-based processes.
• Learner Engagement: Use of questioning techniques, examples, scenarios, and digital tools to keep sessions interactive.
• Confidence & Preparation: Thorough command over session content, with readiness to address learner questions independently.
• Responsiveness & Patience: Addressing queries professionally while encouraging participation across knowledge levels.
• Understanding of Adult learning principles and models like Blooms Taxonomy
• Continuous Improvement Mindset: Demonstrates a continuous improvement mindset, seeking better ways to enhance learning and delivery.

Required Skills and Experience

Must-Have

• 10 years of hands-on experience in UK pensions administration or a closely related process.
• Comfort with virtual platforms (Teams/Zoom) and basic presentation tools (PPT, whiteboard tools).
• Strong organizational skills for managing batch-wise logistics, learner data, and follow-ups.
• High accountability for independent training delivery after initial support phase.
• Pensions Administration domain experience is a must.

Good-to-Have

• Exposure to CPC or APE content or certification (preferred but not mandatory).
• Experience coordinating or contributing to training content development.
• Familiarity with LMS tools or digital learning platforms.