Training & Development Lead

TMF Group; Dadri, Mumbai, Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

TMF Group in India seeks an experienced Learning & Development specialist to conduct research, deliver training, and lead learning projects. You will mentor juniors, collaborate with stakeholders, and promote learning opportunities across the organization.

Role emphasizes excellence in facilitation, data-driven insights, and program management, with potential cross-border training and tech-enabled learning approaches.

Qualifications

• Sets standard for quality service and production within the team.
• Handles challenging situations with positive, escalation when needed.
• Understands stakeholders, identifies needs, and proposes solutions.
• Proactive in seeking information from stakeholders and sharing with the team.
• Provides direct 'how-to' guidance to stakeholders.
• Seeks learning opportunities to cover current and future scope.
• Manages workload and prioritisation proactively.
• Facilitates learning effectively with live audiences (virtual or in-person).
• Understands learning design, impact, and evaluation concepts.
• Multitasking across multiple initiatives.
• Project management across learning initiatives.
• Program management for specific learning programs (admin perspective).
• Analyzes and presents data meaningfully to business stakeholders.

Responsibilities

• Conduct and leverage ongoing research in business-critical areas that support learning development and delivery.
• Support junior team members with feedback to transfer knowledge and resources.
• Own long-term deliverables with junior members aligned to support.
• Deliver training to the business locally or globally while supporting development of junior members.
• Lead various projects or programs within the Business Academy team.
• Promote learning opportunities to the business and identify innovative approaches.
• Connect with the target audience through new methods.

Skills

Excel & PowerPoint

Learning facilitation

Stakeholder management

Project management

Program management

Multitasking

Data presentation

Proactive learning

Communication

Tools

Microsoft Excel

PowerPoint

Job description

Role & responsibilities

• Conduct and leverage ongoing research in business-critical areas that support learning development and delivery.


• Support junior team members with ongoing feedback and guidance to transferring knowledge, best practices, resources, etc. to support the overall performance of the team.


• Owns and manages long-term deliverables where junior team members may be aligned to support.


• Will deliver training to the business (locally or globally), while supporting the development and delivery of more junior team members.


• Will lead various projects or programs being delivered within the Business Academy team.


• Will lead the promotion and awareness of learning opportunities to the business, identifying


• new and innovative approach to connect with the target audience

Preferred candidate profile

• Will set the standard and model the quality service and production expected within the team.


• Handles challenging situations in positive and effective manner, while escalating for support where relevant.


• Understands stakeholders, identifies their needs, and proposes solutions.


• Proactive in seeking information from stakeholders and sharing with immediate team


• Understands stakeholders, identifies their needs, and provides direct 'how-to' guidance.


• Seeks out learning opportunities to meet needs of current scope of role, and potential future areas not actively engaged in.


• Proactive in managing and proposing solutions to workload and prioritisation


• Is proficient in use of Microsoft Excel and PowerPoint, in line with team needs


• Learning facilitation perceived as advanced, able to connect with a live audience (virtual or in-person)


• Understands the concepts of learning design, impact, and evaluation and can explain them to others in the team


• Multitasking


• Project management


• Program management (i.e. overseeing a specific learning program from an administrative perspective)


• Analyzing and presenting data in a meaningful way to business stakeholders

It would be advantageous if the candidate has experience working for a financial services company such as TMF Group, but it is not mandatory. Additionally, an interest or background in Artificial Intelligence (AI) or using technology to enhance training methods would be adventageous.