Payroll Subject Matter Expert

Jobgether; India; Hybrid; INR 2,400,000 - 4,000,000; Full time

Benefits offered by this job

Hybrid work

Travel 10%

Relocation assistance

Disabilities accommodations

Professional development

Job summary

Jobgether in Pune, India, seeks a Payroll Subject Matter Expert to lead complex payroll operations for a global workforce. The role emphasizes compliance, data security, and collaboration with HR, finance, and external providers in a large, international environment.

You will drive process improvements, manage payroll projects, and implement technology-enabled solutions while ensuring accurate, timely pay and strong employee-facing services. Hybrid work and relocation support available.

Qualifications

• 8–10 years of professional payroll experience and India SME expertise.
• Strong payroll practices in complex organizational environments.
• Analytical thinking and problem-solving skills.
• Ability to collaborate with HR, finance, vendors and stakeholders.
• Knowledge of global payroll operations and regulatory environments.
• Experience with change management and process optimization.

Responsibilities

• Lead payroll projects to improve core practices, efficiency, and service delivery.
• Identify and resolve complex payroll discrepancies and risks.
• Collaborate with HR, finance, payroll teams, external providers, and stakeholders.
• Translate payroll concepts for internal and external audiences.
• Develop creative payroll solutions and continuous process improvements.
• Support design of employee-facing payroll services and data integrity.

Skills

Analytical thinking

Problem solving

Stakeholder collaboration

Communication skills

India payroll knowledge

Data management

Education

Bachelor's degree or equivalent

Tools

ETL tools

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payroll Subject Matter Expert based in India.

We are seeking an experienced payroll professional to provide subject matter expertise across complex payroll operations and transformation initiatives. This role will help ensure accurate, efficient, compliant, and secure payroll processes for a global workforce. You will contribute to payroll projects, process improvements, data management, and technology-enabled solutions. The position involves close collaboration with HR, finance, external providers, and other strategic stakeholders. You will also help strengthen employee-facing payroll services while maintaining high standards for data integrity and information security. This is an opportunity to influence payroll operations within a large, complex, and internationally focused environment.

Accountabilities

• Lead and contribute to payroll projects focused on implementing core practices, improving operational efficiency, and strengthening service delivery.
• Apply analytical thinking and structured problem-solving to identify and resolve complex payroll discrepancies, risks, and process inefficiencies.
• Collaborate closely with HR, finance, payroll teams, external providers, and other stakeholders to deliver effective payroll solutions.
• Translate complex payroll concepts, processes, and requirements into clear and accessible communications for internal and external audiences.
• Identify opportunities for creativity and innovation, developing new payroll solutions and continuously improving existing processes.
• Contribute to customer service design initiatives aimed at improving the payroll experience for employees.
• Establish and maintain strong data management practices across payroll-related information and processes.
• Perform and oversee ETL activities, ensuring payroll data is accurately extracted, transformed, validated, and maintained.
• Maintain awareness of payroll regulations, practices, and operational requirements across multiple regions.
• Ensure sensitive payroll information is handled in accordance with information security policies, controls, and best practices.
• Proactively support change initiatives involving payroll systems, processes, technologies, and operating models.
• Develop and maintain effective relationships with strategic payroll service providers and other external partners.
• Apply strong organizational knowledge to ensure payroll activities align with relevant policies, structures, and business requirements.
• Lead and support project and programme management activities within the payroll function, ensuring effective planning, execution, and stakeholder coordination.

Requirements

• Bachelor’s degree or equivalent qualification, with 8–10 years of professional payroll experience and demonstrated expertise as an India Payroll Subject Matter Expert.
• Strong understanding and practical experience applying core payroll practices within complex organizational environments.
• Excellent analytical thinking and problem-solving skills, with the ability to investigate complex payroll issues and develop effective solutions.
• Proven ability to collaborate effectively with HR, finance, technology teams, vendors, and other stakeholders.
• Strong written and verbal communication skills, with the ability to explain technical or complex payroll topics clearly.
• Demonstrated creativity and innovation in payroll process optimization, transformation, and continuous improvement.
• Experience applying customer service design principles to improve employee-facing payroll experiences.
• Strong data management capabilities, including practical experience with ETL processes and payroll data integrity.
• Understanding of global payroll operations, regulatory environments, and regional differences in payroll practices.
• Knowledge of information security principles and their application to sensitive payroll and employee data.
• Experience managing organizational change, particularly within complex payroll, HR, or enterprise environments.
• Ability to establish and manage effective strategic partnerships with payroll service providers.
• Strong organizational awareness and the ability to navigate complex structures, policies, and stakeholder environments.
• Experience with project and programme management, including planning, coordination, delivery, and stakeholder reporting.
• A proactive, service-oriented approach with strong attention to detail, accountability, and continuous improvement.

Benefits

• Full-time employment opportunity based in Pune, India.
• Hybrid working model combining office and remote work.
• Opportunity to work on complex payroll operations supporting a global workforce.
• Exposure to payroll transformation, process optimization, data management, and technology-enabled initiatives.
• Collaboration with HR, finance, external service providers, and cross-functional stakeholders.
• Opportunities to contribute to innovation and improvements in employee payroll services.
• Up to 10% travel may be required depending on business needs.
• Relocation assistance within India may be available for eligible employees.
• Supportive environment focused on professional learning, development, collaboration, and inclusion.
• Reasonable workplace accommodations are available for individuals with disabilities or accessibility needs, including during the recruitment process.
• Compensation and benefits are provided in accordance with the applicable employment terms, policies, and location.