Payment Operations Specialist

Enrich And Enlight Business Consulting; Pune District, Chennai Metropolitan Area; On-site; INR 420,000 - 540,000; Full time

Job summary

Enrich And Enlight Business Consulting is seeking a Payment Processing Analyst to handle payments, remittance, investigations, and reconciliation with strict adherence to procedures. You will process transactions, meet quality targets, and maintain client focus across multiple channels.

Ideal candidates have at least 2 years of relevant experience, a bachelor's degree, and fluent English. Strong communication skills and familiarity with banking operations are important for success in this role

Qualifications

• Bachelor's degree required.
• 2+ years of experience in payments, remittance, investigations or reconciliation.
• Fluent English – written and spoken.

Responsibilities

• Process payment transactions and investigations in line with operating procedures.
• Deliver productivity and quality targets.
• Adhere to risk and control protocols while maintaining a client-oriented approach.
• Coordinate with internal process partners for query resolution.
• Identify opportunities for process improvement.
• Prepare MIS and client reports.
• Interact with clients via in-person discussions, phone, and email.

Skills

Payments processing

Communication skills

Reconciliation

Investigations

Banking operations

Education

Bachelor's degree

Tools

Banking systems

Job description

Payment Operations Payment Processing and Payment Investigations Candidate profiles should have relevant banking operations experience, strong communication skills, and hands‑on exposure to payments, investigations, or reconciliation. Role 1: Payment Processing Analyst Banking Operations - Payments / Remittance / Reconciliation Job Level Analyst Experience Minimum 2 years of relevant experience Education Any bachelor's degree Language Fluent English - written and spoken

Key Responsibilities

• Process payment transactions and instructions, investigations, and reconciliation in line with prescribed operating procedures.
• Deliver productivity and quality as per defined targets.
• Adhere to risk and control protocols while maintaining a client-oriented approach.
• Coordinate with internal process partners for query resolution.
• Identify opportunities for process improvement.
• Prepare MIS and reports for client review.
• Interact with clients through in-person discussions, phone calls, and email.

Required Skills and Competencies

• Experience in payments, remittance, investigation, or reconciliation processing.
• Computer proficiency and comfort working with operational systems.
• Strong customer and stakeholder communication skills.
• Banking operations knowledge, preferably in payments, investigations, or reconciliation.