Patients' Financial services

C5 Health; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

C5 Health in Mumbai is seeking a skilled professional to manage end-to-end Patient Financial Services operations, focusing on billing, collections, and patient account resolution. You'll coordinate with AR, billing, and customer service teams to resolve issues efficiently.

Ideal candidates have deep knowledge of RCM, payer guidelines, and healthcare regulations, with strong communication and problem-solving skills to handle high-volume workflows while maintaining patient-centric service.

Qualifications

• Experience in patient financial services and RCM.
• Knowledge of payer guidelines and healthcare regulations.
• Strong communication and problem-solving skills.
• Ability to manage high-volume billing operations.

Responsibilities

• Manage end-to-end Patient Financial Services operations.
• Oversee billing, collections, and patient account resolution.
• Handle escalations related to patient billing and insurance issues.
• Ensure compliance with payer guidelines and healthcare regulations.
• Coordinate with AR, billing, and customer service teams.
• Apply strong understanding of RCM and patient financial workflows.

Skills

RCM knowledge

Patient billing

Communication

Regulatory compliance

Tools

Healthcare billing systems

Job description

Job Description

• Manage end-to-end Patient Financial Services operations
• Manage billing, collections, and patient account resolution activities
• Handle escalations related to patient billing and insurance issues
• Ensure compliance with payer guidelines and healthcare regulations
• Coordinate with internal departments like AR, billing, and customer service teams.
• Strong understanding of RCM and patient financial workflows
• Excellent communication .
• Problem-solving skills with a patient-centric approach
• Good knowledge of insurance and billing processes
• Ability to manage high-volume operations efficiently