Finance & Accounts - Executive

Gleneagles Hospital; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Gleneagles Hospital in Chennai invites applications for a Hospital Cashier role responsible for collecting payments from IP and OP patients, handling cash, cards, UPI and online payments, and generating receipts with accurate posting.

The candidate will verify billing details, deposits, discounts and outstanding amounts, reconcile cash at the end of each shift, and coordinate with IP/OP Billing, Front Office and Finance & Accounts while maintaining confidentiality.

Qualifications

• Experience in hospital cashiering and accounts is preferred.
• Knowledge of cash handling, deposits and posting transactions.
• Familiarity with hospital billing workflows and refunds.

Responsibilities

• Collect payments from IP and OP patients/attendants against hospital bills.
• Handle cash, cards, UPI, online payments and other approved modes.
• Verify patient details, billing information, discounts, deposits and outstanding amounts.
• Generate and issue accurate receipts for all collections.
• Maintain custody and security of cash collected during the shift.
• Handle IP admission deposits, interim/final bill payments and discharge-related collections.
• Handle OP consultation, investigation, procedure and other outpatient payments.
• Collect authorized advance payments and ensure correct posting against the respective patient account.
• Process approved refunds and cancellations with proper authorization and documentation.
• Reconcile cash, card, UPI and other collections with the system at the end of each shift/day.
• Prepare and submit daily cashier closing and collection reports.
• Identify and immediately report cash shortages, excesses, incorrect postings or other discrepancies.
• Coordinate with IP Billing, OP Billing, Front Office, Insurance/TPA and Finance & Accounts for payment-related issues.
• Ensure all transactions are properly recorded in the hospital information/billing system.
• Maintain confidentiality of patient and financial information.
• Follow hospital policies relating to cash handling, refunds, discounts, security and internal controls.
• Support internal and external audits by providing receipts, collection reports and supporting documents

Skills

Cash handling

Reconciliation

Billing systems

Education

B.Com

Tools

Billing software

Job description

To manage accurate and efficient collection of patient payments from In-Patient (IP) and Out-Patient (OP) services, ensuring proper billing, receipt generation, cash handling, reconciliation, and adherence to hospital financial controls.

Key Responsibilities

• Collect payments from IP and OP patients/attendants against hospital bills.
• Handle cash, credit/debit cards, UPI, online payments and other approved payment modes.
• Verify patient details, billing information, discounts, deposits and outstanding amounts before collecting payment.
• Generate and issue accurate receipts for all collections.
• Maintain proper custody and security of cash collected during the shift.
• Handle IP admission deposits, interim/final bill payments and discharge-related collections.
• Handle OP consultation, investigation, procedure and other outpatient payments.
• Collect authorized advance payments and ensure correct posting against the respective patient account.
• Process approved refunds and cancellations with proper authorization and documentation.
• Reconcile cash, card, UPI and other collections with the system at the end of each shift/day.
• Prepare and submit daily cashier closing and collection reports.
• Identify and immediately report cash shortages, excesses, incorrect postings or other discrepancies.
• Coordinate with IP Billing, OP Billing, Front Office, Insurance/TPA and Finance & Accounts for payment-related issues.
• Ensure all transactions are properly recorded in the hospital information/billing system.
• Maintain confidentiality of patient and financial information.
• Follow hospital policies relating to cash handling, refunds, discounts, security and internal controls.
• Support internal and external audits by providing receipts, collection reports and supporting documents

Qualifications

• B.Com
• 1 to 3 years of experience in hospital cashiering, accounts