Patient Care Coordinator

Allo Health; Maharashtra; On-site; INR 180,000 - 240,000; Full time

Job summary

Allo Health is hiring a Patient Care Coordinator for our Ghatkopar, Mumbai location. You will guide patients through their consultation journey and act as the liaison between doctors and patients, handling calls, messages, and follow-ups to ensure a smooth clinic operation.

The role requires clear communication, a professional and respectful demeanor, basic computer skills, and a strong sense of ownership. It is an on-site, full-time position with a six-day work week including weekends.

Qualifications

• Proficiency in English, Hindi & regional language (locals preferred).
• Professional and respectful approach.
• Basic computer knowledge.
• Takes ownership and responsibility.

Responsibilities

• Guide patients through their consultation journey
• Act as a link between the doctor and the patient
• Handle calls, messages, and follow-ups
• Support day-to-day clinic and clinical operations
• Ensure a smooth and comfortable patient experience

Skills

Multilingual communication

Computer literacy

Ownership mindset

Professionalism

Job description

We’re Hiring: Patient Care Coordinator (PCC)

Locations - Ghatkopar, Mumbai

Allo Health is India’s largest chain of sexual health clinics, operating 45+ clinics across the country. Our mission is to improve sexual healthcare through expert consultations, therapy, diagnostics, and technology-driven care.

Who We're Looking For:

Someone who communicates clearly, handles patients with professionalism, and takes ownership of their work.

What You'll Do:

• Guide patients through their consultation journey
• Act as a link between the doctor and the patient
• Handle calls, messages, and follow-ups
• Support day-to-day clinic and clinical operations
• Ensure a smooth and comfortable patient experience

Requirements:

• Proficiency in English, Hindi & regional language (locals preferred)
• Professional and respectful approach
• Basic computer knowledge
• Takes ownership and responsibility

Job Type: Full -Time, On-site

Work Days: 6 days a week (Including Saturday and Sunday)

If you’re someone who takes ownership and ensures a smooth patient experience, this role is for you.