Patient Access Quality Auditor - US Revenue Cycle

Strivant Global India; Mysuru; On-site; INR 500,000 - 750,000; Full time

Job summary

Strivant Health in Mysuru, India is hiring a Patient Access Quality Auditor to evaluate the quality of Patient Access operations including registration, eligibility verification, and financial clearance. The role collaborates with Team Leads and frontline staff to drive improvements and ensure compliance with client requirements.

The ideal candidate has 3+ years in Patient Access or Revenue Cycle Management, with strong analytical skills and English communication.

Qualifications

• Bachelor's degree in healthcare, business, finance, or a related field is preferred.
• Minimum 3 years of experience in Patient Access, Insurance Verification, Authorizations, Financial Clearance, Medical Financial Services, or Revenue Cycle Management.
• Experience in quality auditing, training, mentoring, coaching, or team leadership is preferred.
• Strong understanding of patient registration, eligibility verification, authorization workflows, and financial clearance.
• Experience with EMR systems, patient accounting applications, eligibility platforms, and payer portals.
• Knowledge of healthcare reimbursement, government payers, commercial plans, and managed care processes.
• Strong analytical skills with ability to identify trends and drive quality improvements.
• Excellent written and verbal English communication skills.
• High attention to detail, organized work style, and problem-solving abilities.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to provide constructive feedback while maintaining a positive, collaborative approach.

Responsibilities

• Conduct quality audits of patient registration, eligibility verification, authorization, financial clearance, and patient liability activities.
• Review accounts for accuracy, compliance, and documentation completeness per client requirements.
• Provide coaching and actionable feedback to improve quality, productivity, and patient experience outcomes.
• Track quality metrics, identify trends, and recommend corrective actions and training opportunities.
• Collaborate with Team Leads, Trainers, and Operations leadership to improve performance and efficiency.
• Assist with development and maintenance of audit tools, scorecards, SOPs, and quality documentation.
• Participate in calibration sessions and quality review meetings to ensure consistency across teams.
• Support special projects, process improvements, and compliance reviews as needed.

Skills

Analytical skills

English communication

Attention to detail

Coaching/mentoring

Team collaboration

Excel

Problem-solving

Education

Bachelor's degree in healthcare, business, finance, or related field

Tools

EMR systems

payer portals

authorization tools

Excel

Word

Job description

Patient Access Quality Auditor - US Revenue Cycle

Quality Auditor - Patient Access - Physician Revenue Cycle Management Services

Location: All shifts work onsite in our Mysore, India office located at: 3rd FLOOR, 828 and 829, Vijayanagara I Stage, Devaraja Mohalla Mysuru, Karnataka 570017.

Hours: Monday - Friday from 8:00 am - 5:00 pm, IST

Patient Access Quality Auditor- Position Summary

At Strivant Health, quality and accuracy are essential to delivering exceptional patient and client outcomes. As a Patient Access Quality Auditor, you will be responsible for evaluating the quality and accuracy of Patient Access operations, including registration, insurance eligibility verification, authorization processing, financial clearance, and patient liability activities.

This role works closely with Team Leads, Managers, Trainers, and frontline staff to identify trends, improve performance, enhance compliance, and support continuous process improvement initiatives. The ideal candidate is detail-oriented, analytical, and passionate about helping others succeed through coaching, education, and quality improvement.

What You ll Do - Your Impact Matters

• Conduct quality audits of patient registration, eligibility verification, authorization, financial clearance, and patient liability activities.
• Review accounts for accuracy, compliance, completeness of documentation, and adherence to client requirements.
• Provide coaching and actionable feedback to improve quality, productivity, and patient experience outcomes.
• Track quality metrics, identify trends, and recommend corrective actions and training opportunities.
• Collaborate with Team Leads, Trainers, and Operations leadership to improve performance and operational efficiency.
• Assist with the development and maintenance of audit tools, scorecards, SOPs, and quality documentation.
• Participate in calibration sessions and quality review meetings to ensure consistency across teams.
• Support special projects, process improvement initiatives, and compliance reviews as needed.

What You Bring to the Table

• Bachelors degree in healthcare, business, finance, or a related field preferred.
• Minimum 3 years of experience in Patient Access, Insurance Verification, Authorizations, Financial Clearance, Medical Financial Services, or Revenue Cycle Management.
• Previous quality auditing, training, mentoring, coaching, or team lead experience preferred.
• Strong understanding of patient registration, eligibility verification, authorization workflows, and financial clearance processes.
• Experience with EMR systems, patient accounting applications, eligibility platforms, authorization tools, and payer portals.
• Knowledge of healthcare reimbursement, government payers, commercial insurance plans, and managed care processes.
• Strong analytical skills with the ability to identify trends and implement quality improvement recommendations.
• Excellent written and verbal English communication skills.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to provide constructive feedback while maintaining a positive and collaborative approach.

• Make a Real Impact - Your work directly influences cash flow and financial health for healthcare providers.
• A Culture of Excellence - We value accuracy, innovation, and teamwork.
• A Supportive Team - Work with like-minded professionals who understand the complexities of revenue cycle management.
• Opportunities to drive change and improve processes for greater efficiency.