Patient Access Quality Auditor - US Revenue Cycle

Strivant Health; Mysuru; On-site; INR 600,000 - 900,000; Full time

Job summary

Strivant Health in Mysuru is seeking a detail‑oriented Patient Access Quality Auditor to evaluate registration, eligibility verification, authorization processing, and financial clearance quality. You will work with Team Leads and staff to identify trends, improve performance, and support compliance and training initiatives.

You bring a bachelor's degree in healthcare or related field and at least 3 years in patient access or revenue cycle roles, with strong analytical skills and excellent

Qualifications

• Bachelor's degree in healthcare, business, finance, or a related field.
• Minimum 3 years in Patient Access, Insurance Verification, or Revenue Cycle Management.
• Experience in quality auditing, training, or mentoring preferred.
• Strong understanding of registration, eligibility, authorization, and financial clearance processes.
• Proficiency with EMR systems and payer portals.

Responsibilities

• Conduct quality audits of patient registration, eligibility verification, authorization, financial clearance, and patient liability activities.
• Review accounts for accuracy, compliance, completeness of documentation, and adherence to client requirements.
• Provide coaching and actionable feedback to improve quality, productivity, and patient experience outcomes.
• Track quality metrics, identify trends, and recommend corrective actions and training opportunities.
• Collaborate with Team Leads, Trainers, and Operations leadership to improve performance and operational efficiency.
• Assist with the development and maintenance of audit tools, scorecards, SOPs, and quality documentation.
• Participate in calibration sessions and quality review meetings to ensure consistency across teams.
• Support special projects, process improvement initiatives, and compliance reviews as needed.

Skills

Attention to detail

Analytical skills

English communication

Coaching & mentoring

Quality auditing

Microsoft Excel

Team collaboration

Education

Bachelor's degree in healthcare/related field

Tools

EMR systems

Payer portals

Eligibility platforms

Authorization tools

Job description

Location: All shifts work onsite in our Mysore, India office located at: 3rd FLOOR, 828 and 829, Vijayanagara I Stage, Devaraja Mohalla Mysuru, Karnataka 570017.

Hours: Monday - Friday from 8:00 am - 5:00 pm, IST

Status: Full-time

Find out more about our culture at https://strivanthealth.com/careers/

Patient Access Quality Auditor - Position Summary

At Strivant Health, quality and accuracy are essential to delivering exceptional patient and client outcomes. As a Patient Access Quality Auditor, you will be responsible for evaluating the quality and accuracy of Patient Access operations, including registration, insurance eligibility verification, authorization processing, financial clearance, and patient liability activities.

This role works closely with Team Leads, Managers, Trainers, and frontline staff to identify trends, improve performance, enhance compliance, and support continuous process improvement initiatives. The ideal candidate is detail-oriented, analytical, and passionate about helping others succeed through coaching, education, and quality improvement.

What You’ll Do – Your Impact Matters

• Conduct quality audits of patient registration, eligibility verification, authorization, financial clearance, and patient liability activities.
• Review accounts for accuracy, compliance, completeness of documentation, and adherence to client requirements.
• Provide coaching and actionable feedback to improve quality, productivity, and patient experience outcomes.
• Track quality metrics, identify trends, and recommend corrective actions and training opportunities.
• Collaborate with Team Leads, Trainers, and Operations leadership to improve performance and operational efficiency.
• Assist with the development and maintenance of audit tools, scorecards, SOPs, and quality documentation.
• Participate in calibration sessions and quality review meetings to ensure consistency across teams.
• Support special projects, process improvement initiatives, and compliance reviews as needed.

What You Bring to the Table

• Bachelor's degree in healthcare, business, finance, or a related field preferred.
• Minimum 3 years of experience in Patient Access, Insurance Verification, Authorizations, Financial Clearance, Medical Financial Services, or Revenue Cycle Management.
• Previous quality auditing, training, mentoring, coaching, or team lead experience preferred.
• Strong understanding of patient registration, eligibility verification, authorization workflows, and financial clearance processes.
• Experience with EMR systems, patient accounting applications, eligibility platforms, authorization tools, and payer portals.
• Knowledge of healthcare reimbursement, government payers, commercial insurance plans, and managed care processes.
• Strong analytical skills with the ability to identify trends and implement quality improvement recommendations.
• Excellent written and verbal English communication skills.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Ability to provide constructive feedback while maintaining a positive and collaborative approach.

Why Join Us?

• Make a Real Impact – Your work directly influences cash flow and financial health for healthcare providers.
• A Culture of Excellence – We value accuracy, innovation, and teamwork.
• A Supportive Team – Work with like-minded professionals who understand the complexities of revenue cycle management.
• Opportunities to drive change and improve processes for greater efficiency.

Find out more about our culture at https://strivanthealth.com/careers/