Park Management CEO

Z Tech; Sector 10; On-site; INR 8,000,000 - 18,000,000; Full time

Job summary

Z-Techs Creative Parks in India seeks an experienced CEO Park Management to own the operations and commercial performance of the park portfolio, ensuring an outstanding visitor experience while meeting revenue and profitability targets.

Lead day-to-day operations across multiple locations, drive footfall and revenue, and develop park-specific plans, SOPs and performance metrics to elevate service, safety and financial results.

Qualifications

• 20+ years of experience in park management, leisure or multi-location consumer businesses.
• Strong track record in managing large-scale operations and P&Ls.
• Proven ability to grow footfall, revenue and profitability across multi-location parks.

Responsibilities

• Own the P&L and overall operational performance of the park portfolio.
• Lead day-to-day park operations across multiple locations with high standards of safety and customer service.
• Drive footfall, revenue and profitability across parks.
• Develop park-wise business plans, targets and performance metrics.
• Collaborate with F&B, Events, Marketing and Sales to maximize monetisation.

Job description

About the Business

Z-Techs Creative Parks business develops and operates experiential destinations across India, combining entertainment, activities, F&B, events, art, culture and community experiences. With a growing portfolio of parks across multiple cities, the business is focused on creating engaging destinations while driving strong operational and commercial performance.

Role Overview

We are looking for an experienced and entrepreneurial CEO Park Management to take complete ownership of the operations and commercial performance of the park portfolio.

The role will be responsible for ensuring that every park delivers an outstanding visitor experience while achieving its revenue, profitability, operational and customer- experience objectives.

Key Responsibilities

• Own the P&L and overall operational performance of the park portfolio.
• Lead day-to-day park operations across multiple locations, ensuring high standards of maintenance, cleanliness, safety, security and customer service.
• Drive footfall, revenue, profitability, visitor frequency and revenue per visitor across parks.
• Develop and implement park-wise business plans, operating targets and performance metrics.
• Strengthen revenue streams across ticketing, F&B, activities, events, sponsorships, retail and other park-led commercial opportunities.
• Continuously improve the visitor journey and overall park experience through new activities, programming and service enhancements.
• Identify underperforming areas within parks and drive corrective action and turnaround plans.
• Establish strong SOPs, operating systems, audits and performance- management mechanisms across the park network.
• Lead and develop Park Heads, Operations teams and regional leadership to build a strong operating organisation.
• Work closely with F&B, Events, Activities, Revenue, Marketing and Sales teams to maximise the commercial potential of each park.
• Develop local partnerships and commercial opportunities to strengthen footfall and monetisation.
• Oversee park budgets, manpower planning, vendor management and operating costs.
• Ensure compliance with safety, statutory, regulatory and operational standards across all locations.
• Establish a strong culture of accountability, customer service, operational excellence and continuous improvement.
• Lead the opening, stabilisation and operationalisation of new parks as the network expands.

Ideal Candidate

• 20+ years of experience in park management, leisure, hospitality, entertainment, retail, destination management, F&B or other multi-location consumer businesses.
• Strong experience managing large-scale, multi-location operations and P&Ls.
• Proven ability to manage high-footfall consumer destinations and improve their operational and financial performance.
• Strong understanding of visitor experience, revenue management, F&B, activities, events and destination operations.
• Experience in turnaround, scaling and standardising operations across multiple locations.
• Strong commercial understanding with a track record of improving revenue, profitability and operational efficiency.
• Excellent people leadership skills with experience managing large, distributed teams.
• Hands-on, entrepreneurial and execution-oriented, with the ability to operate in a fast-growing and evolving business environment.