Parent Relations & School Operations Executive

Akshara International School Pune; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

Akshara International School Pune is seeking a dynamic Parent Relations & School Operations Executive to manage parent interactions, school branding, and key admin activities.

The ideal candidate should have excellent communication and interpersonal skills, and a minimum of 3 years in public relations or customer relationship management, with supervisory or coordination experience preferred.

Qualifications

• Bachelor’s degree or equivalent in a relevant discipline.
• Management/Public Relations/Communications/Administration/Education or related field preferred.

Responsibilities

• Manage parent queries, concerns, feedback, and grievance resolution professionally and promptly.
• Coordinate school branding, communication, events, promotional activities, and external vendors.
• Coordinate with Principal, Management, Academic, HR, Administration, and other departments to ensure smooth school operations and effective follow-up.

Skills

Communication skills

Interpersonal skills

Customer service

Problem-solving

Organised

Multitasking

MS Office/Google Workspace

Education

Bachelor's degree

Related field / Management/Public Relations

Job description

We are looking for a dynamic and professional Parent Relations & School Operations Executive to manage parent interactions, school branding and key administrative activities. The ideal candidate should have excellent communication and interpersonal skills and be able to ensure a positive experience for parents, students, visitors, and staff.

Education/Qualifications

• Bachelor’s Degree in any relevant discipline.
• Qualification in Management, Public Relations, Communications, Administration, Education, or a related field will be preferred.

Experience

• Minimum 3 years of relevant experience in public relations or customer relationship management.
• Experience in a reputed school/educational institution will be preferred.
• Prior supervisory or coordination experience will be an advantage.

Key Responsibilities

• Manage parent queries, concerns, feedback, and grievance resolution professionally and promptly.
• Coordinate school branding, communication, events, promotional activities, and external vendors.
• Coordinate with Principal, Management, Academic, HR, Administration, and other departments to ensure smooth school operations and effective follow-up.

Skills

• Excellent communication and interpersonal skills.
• Strong parent relationship and customer service skills.
• Strong problem-solving and conflict-resolution skills.
• Professional, approachable, patient, and well-organised.
• Ability to multitask and work effectively under pressure.
• Proficiency in MS Office/Google Workspace.