Parent Relations & School Operations Executive

Akshara International; Pune District; On-site; INR 450,000 - 600,000; Full time

Job summary

Akshara International is seeking a dynamic Parent Relations & School Operations Executive to manage parent interactions, school branding and key administrative activities. The role requires excellent communication and interpersonal skills and the ability to ensure a positive experience for parents, students, visitors and staff.

The ideal candidate will have a Bachelor's degree and a minimum of 3 years in PR or customer relationship management, preferably in a reputed educational institution.

Qualifications

• Bachelor's degree in relevant discipline.
• Management/Public Relations/Communications/Administration/Education or related field preferred.
• Minimum 3 years of relevant experience in public relations or customer relationship management.
• Experience in a reputed school/educational institution preferred.
• Prior supervisory or coordination experience advantageous.

Responsibilities

• Manage parent queries, concerns, feedback and grievance resolution professionally and promptly.
• Coordinate school branding, communication, events, promotional activities and external vendors.
• Coordinate with Principal, Management, Academic, HR, Administration and other departments to ensure smooth operations and effective follow-up.

Skills

Communication

Interpersonal skills

Parent relationship

Customer service

Problem solving

Conflict resolution

Organization

Multitasking

Work under pressure

MS Office/Google Workspace

Education

Bachelor's degree

Management/Public Relations/Communications/Administration/Education

Job description

Parent Relations & School Operations Executive

Parent Relations & School Operations Executive

We are looking for a dynamic and professional Parent Relations & School Operations Executive to manage parent interactions, school branding and key administrative activities. The ideal candidate should have excellent communication and interpersonal skills and be able to ensure a positive experience for parents, students, visitors, and staff.

Education/Qualifications

• Bachelor’s Degree in any relevant discipline.
• Qualification in Management, Public Relations, Communications, Administration, Education, or a related field will be preferred.

Experience

• Minimum 3 years of relevant experience in public relations or customer relationship management.
• Experience in a reputed school/educational institution will be preferred.
• Prior supervisory or coordination experience will be an advantage.

Key Responsibilities

• Manage parent queries, concerns, feedback, and grievance resolution professionally and promptly.
• Coordinate school branding, communication, events, promotional activities, and external vendors.
• Coordinate with Principal, Management, Academic, HR, Administration, and other departments to ensure smooth school operations and effective follow-up.

Skills

• Excellent communication and interpersonal skills.
• Strong parent relationship and customer service skills.
• Strong problem-solving and conflict-resolution skills.
• Professional, approachable, patient, and well-organised.
• Ability to multitask and work effectively under pressure.
• Proficiency in MS Office/Google Workspace.

Akshara International School offers holistic education based on CBSE curriculum using modern teaching techniques from Nursery to Class XII.The school offers Day School and Day Boarding schooling options to its students.

CBSE School Jambhe Campus
(UDISE No. 27254100322)

Located in Jambhe on a 20‑acre campus, Akshara Vidyalay is a primary school serving students up to Grade 6.