Parent Partnership Officer

3E Education Trust Pune; Pune District; On-site; INR 250,000 - 450,000; Full time

Job summary

3E Education Trust Pune invites a dedicated Parent Partnership Officer to strengthen relationships with parents and families. The role emphasizes clear communication, engaging parents in school activities, and guiding them through procedures with supportive resources.

You will coordinate meetings, collect constructive feedback, and work with teachers and leadership to enhance the parent experience and involvement in the learning journey.

Qualifications

• Excellent verbal and written communication with parents, teachers, and staff.
• Strong interpersonal and relationship-building with a parent-focused, empathetic approach.
• Good organizational and coordination abilities; manage multiple engagement activities.
• Patience, professionalism, and effective problem-solving when addressing queries.
• Proficient in MS Office and comfortable using school management systems and digital platforms.

Responsibilities

• Act as the primary point of contact for parents regarding school-related queries and concerns.
• Communicate school policies, events, activities, and important updates to parents.
• Support parents in understanding school procedures, expectations, and available support systems.
• Organise and coordinate parent meetings, workshops, orientations, and engagement activities.
• Collect parent feedback and coordinate with teachers, counsellors, coordinators, and school leadership for necessary actions.
• Support resolution of parent concerns and ensure professional communication.
• Encourage greater parent involvement in their childs learning journey and school activities.
• Maintain records of parent interactions, feedback, and concerns.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Patience

Problem solving

MS Office

Tools

Microsoft Office

School management systems

Digital communication platforms

Job description

Role & responsibilities

The Parent Partnership Officer will play a key role in strengthening the relationship between the school, parents, and families. The role involves ensuring effective communication, enhancing parent engagement, and supporting a positive experience for our parent community.

Key Responsibilities:

• Act as the primary point of contact for parents regarding school-related queries and concerns.


• Communicate school policies, events, activities, and important updates to parents.


• Support parents in understanding school procedures, expectations, and available support systems.


• Organise and coordinate parent meetings, workshops, orientations, and engagement activities.


• Collect parent feedback and coordinate with teachers, counsellors, coordinators, and school leadership for necessary actions.


• Support resolution of parent concerns and ensure professional communication.


• Encourage greater parent involvement in their childs learning journey and school activities.


• Maintain records of parent interactions, feedback, and concerns.

The ideal candidate should have excellent communication skills, a positive attitude, strong interpersonal abilities, and the ability to build meaningful relationships with parents and stakeholders.

Preferred candidate profile

• Excellent verbal and written communication skills with the ability to interact confidently and professionally with parents, teachers, and school staff.


• Strong interpersonal and relationship-building skills with a Parent -focused, empathetic, and positive approach.


• Good organizational and coordination abilities, with the capability to manage multiple parent engagement activities and maintain accurate records.


• Skilled in handling parent queries and concerns with patience, professionalism, and effective problem-solving abilities.


• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable using school management systems and digital communication platforms.