Packet core Engineer

mavenir; Gurgaon; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Mavenir, a leader in cloud-native network software, is seeking a Packet Core Engineer to support on-site installations, diagnose issues, and guide customers on operation and maintenance of complex network equipment. You will work across 4G EPC and 5G Core technologies, collaborating with customers and internal teams to ensure successful project delivery and high operational availability.

The role requires hands-on troubleshooting with Wireshark, Linux, and packet traces, plus knowledge of

Qualifications

• Packet Core Engineer with 4G EPC and 5G Core expertise.
• Proficient in GTP, Diameter, TCP/IP and call flow analysis.
• Experience troubleshooting with Wireshark, Linux, and packet traces.
• Familiar with virtualization and cloud-native platforms; Python automation preferred.

Responsibilities

• Provide on-site installation support and troubleshooting for complex equipment.
• Oversee diagnoses, service, and repair; ensure operational quality.
• Liaise with customers on technical and administrative matters for projects.

Skills

4G EPC

5G Core

GTP

Diameter

TCP/IP

Wireshark

Linux

Packet tracing

Python automation

Docker/Kubernetes

Incident management

RCA

Education

Bachelor's degree in Electronics/Telecom

Tools

Docker

Kubernetes

Linux

Packet tracing tools

Job description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers.

Role Summary

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

Key Responsibilities

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

Job Requirements

Packet Core Engineer with expertise in 4G EPC and 5G Core technologies, including GTP, Diameter, TCP/IP, and call flow analysis. Skilled in troubleshooting network issues using Wireshark, Linux, and packet trace analysis, with experience in incident management and RCA. Knowledge of virtualization, cloud-native platforms (Docker/Kubernetes), and automation using Python is highly preferred.

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.