Packaged/SaaS App Engineering Lead

Accenture PLC; Bengaluru; On-site; INR 2,000,000 - 3,400,000; Full time

Job summary

Accenture PLC in Bengaluru is seeking an HRSD Senior Developer to own the design and evolution of packaged or SaaS HR solutions. You will manage configuration, oversee integrations, and coordinate release activities to ensure stability and performance.

The role requires leading a cross-functional team, setting platform standards, and collaborating with stakeholders to adapt the platform to changing business needs while aligning with vendor constraints.

Qualifications

• Minimum 5 years of experience in ServiceNow HRSD.
• 15 years of full-time education required.
• Proficiency in ServiceNow HRSD and ServiceNow development.
• Experience in integrations between ServiceNow and other enterprise systems.

Responsibilities

• SME; collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to optimize platform performance and reliability through proactive monitoring and improvements.
• Facilitate knowledge sharing and skill development within the team to enhance overall capability.
• Coordinate cross-functional initiatives to align technical solutions with organizational goals.

Skills

ServiceNow HRSD

ServiceNow Developer

Education

15 years full time education

Tools

ServiceNow

Job description

Project Role : Packaged/SaaS App Engineering Lead

Project Role Description : Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints.

Must have skills : ServiceNow Human Resource Service Delivery (HRSD)

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

In the role of HRSD Senior Developer, a typical day involves taking ownership of the design and continuous improvement of packaged or software as a service solutions. This includes managing the configuration processes, overseeing system integrations, and coordinating release activities. The role requires setting and maintaining platform standards to ensure the solution remains stable and performs efficiently while aligning with both business requirements and vendor limitations. Collaboration with various stakeholders to drive the evolution of the platform and ensure its adaptability to changing needs is a key aspect of daily responsibilities.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to optimize platform performance and reliability through proactive monitoring and improvements.
• Facilitate knowledge sharing and skill development within the team to enhance overall capability.
• Coordinate cross-functional initiatives to align technical solutions with organizational goals.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow Human Resource Service Delivery (HRSD), ServiceNow Developer.
• Strong expertise in configuring and customizing ServiceNow HRSD modules to meet business needs.
• Experience in managing integrations between ServiceNow and other enterprise systems.
• Ability to design scalable and maintainable solutions within the ServiceNow platform.
• Familiarity with release management processes and best practices in a SaaS environment.
• Capability to troubleshoot complex issues and provide effective resolutions.

Additional Information:

• The candidate should have minimum 5 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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