P2P & Procurement Operations Lead

Swish; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Swish is building a new-age food delivery experience with an integrated supply chain supporting a growing network of kitchens. This role will own the Procure-to-Pay process end-to-end, ensuring that purchases are properly raised, received, recorded and paid for.

You will own procurement MIS, vendor data and process governance across the organization, track POs, GRNs and invoices, and build dashboards that help the supply-chain team identify bottlenecks and drive automation.

Qualifications

• 5–8 years in P2P, procurement operations, supply-chain operations or finance operations.
• Experience in high-volume operating environments (F&B, QSR, FMCG, retail) preferred.
• Strong understanding of PO, GRN, invoice and payment processes.

Responsibilities

• Own the complete P2P cycle from requisition to PO, GRN, invoice and payment.
• Ensure POs are raised correctly and closed on time.
• Track open POs, pending GRNs, invoices and payment status.
• Ensure proper three-way matching between PO, GRN and invoice.
• Own vendor master data and ensure vendor documentation is complete and updated.
• Coordinate with Finance / AP teams to resolve invoice and payment discrepancies.
• Build and maintain MIS covering procurement, POs, GRNs, invoices, vendor payments and spend.
• Track procurement performance across categories and cities.
• Build dashboards and reports to identify bottlenecks for the supply-chain team.
• Establish and improve approval workflows and procurement controls.
• Drive automation and process improvements across P2P operations.
• Support vendor onboarding, compliance and documentation processes.
• Maintain clean documentation and audit trails for procurement transactions.
• Identify recurring process gaps and work with stakeholders to fix them permanently.
• Manage and develop a small P2P / procurement operations team.

Skills

P2P processes

Procurement operations

Vendor management

Data analysis

Dashboards

ERP systems

Three-way matching

Process governance

Tools

ERP systems

Job description

Swish is building a new-age food delivery experience with an integrated supply chain supporting a growing network of kitchens.

As we scale, we need strong systems and processes behind our procurement operations. This role will own the process that connects procurement, vendors, warehouse operations and finance.

What you'll own

You will own the Procure-to-Pay process end-to-end, ensuring that purchases are properly raised, received, recorded and paid for.

Alongside P2P operations, you will own procurement MIS, vendor data and process governance across the organization.

What you'll work on

• Own the complete P2P cycle from purchase requisition to PO, GRN, invoice and payment.
• Ensure POs are raised correctly and closed on time.
• Track open POs, pending GRNs, invoices and payment status.
• Ensure proper three-way matching between PO, GRN and invoice.
• Own vendor master data and ensure vendor documentation is complete and updated.
• Coordinate with Finance / AP teams to resolve invoice and payment discrepancies.
• Work with Procurement and Category teams to improve spend visibility.
• Build and maintain MIS covering procurement, POs, GRNs, invoices, vendor payments and spend.
• Track procurement performance across categories and cities.
• Build dashboards and reports that help the supply-chain team identify bottlenecks.
• Establish and improve approval workflows and procurement controls.
• Drive automation and process improvements across P2P operations.
• Support vendor onboarding, compliance and documentation processes.
• Maintain clean documentation and audit trails for procurement transactions.
• Identify recurring process gaps and work with stakeholders to fix them permanently.
• Manage and develop a small P2P / procurement operations team.

What we're looking for

• 5–8 years of experience in P2P, procurement operations, supply-chain operations or finance operations.
• Experience in F&B, QSR, FMCG, retail or another high-volume operating environment is preferred.
• Strong understanding of PO, GRN, invoice and payment processes.
• Experience working with ERP / procurement / finance systems.
• Strong understanding of three-way matching and procurement controls.
• Experience building MIS and operational dashboards.
• Strong attention to detail and process discipline.
• Comfortable working with Procurement, Finance, Warehouse and vendors.

What will help you succeed

• You are highly process-oriented without being rigid.
• You enjoy finding gaps in processes and fixing them.
• You are comfortable working with large amounts of transactional data.
• You can work across Finance, Procurement and Operations without losing ownership.
• You care about clean data, documentation and auditability.
• You are comfortable building processes and systems in a fast-growing company.