Outsourced IT Technical Consultant

EisnerAmper LLP; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EisnerAmper LLP in Mumbai is seeking a Staff II – Outsourced IT Technical Consultant to support client IT infrastructure, provide remote helpdesk and desktop support, administer Microsoft 365 and Azure, and contribute to planning and deployment of technology projects.

You will manage user accounts in Active Directory/AzureAD, assist with network and security operations, perform updates and patches, document configurations, and collaborate with senior consultants on client rollouts while

Qualifications

• Hands-on IT support experience (5–6 years)
• Strong knowledge of Windows Desktop/Server platforms
• Experience with M365 administration and Azure fundamentals
• Familiarity with Active Directory/AzureAD
• Networking fundamentals and security awareness
• Experience with virtual environments and cloud-based services
• Excellent troubleshooting and client-handling skills
• Certifications such as AZ-900 or Modern Desktop Administrator are a plus

Responsibilities

• Provide remote helpdesk and desktop support for end users.
• Administer and troubleshoot Microsoft 365 and Azure services.
• Assist with user management in Active Directory and AzureAD.
• Support day-to-day operations of client networks, servers, and security systems.
• Perform software updates, patches, and installations.
• Participate in small to mid-sized project rollouts and deployments.
• Document system configurations, updates, and procedures.
• Assist senior consultants in client network monitoring and issue resolution.
• Deliver timely, clear communication and exceptional service to clients.

Skills

Windows Desktop

Windows Server

Microsoft 365 administration

Azure fundamentals

Active Directory / Entra ID AzureAD

Networking basics

Troubleshooting & client handling

Cloud/virtual environments

Education

Microsoft Azure Fundamentals (AZ-900)

Microsoft 365 Certified: Modern Desktop Administrator Associate

Tools

WatchGuard

Fortinet

SonicWall

ConnectWise

Job description

Job Description As a Staff II – Outsourced IT Technical Consultant, you will work alongside a dynamic team to support the IT infrastructure and service needs of our clients. You will provide remote IT support, assist in the administration of cloud services, and contribute to the planning and deployment of technology projects. This role is designed for professionals ready to build on foundational experience in IT support and infrastructure.

Key Responsibilities

• Provide remote helpdesk and desktop support for end users.
• Administer and troubleshoot Microsoft Office 365 and Azure services.
• Assist with user management in Active Directory and AzureAD.
• Support day-to-day operations of client networks, servers, and security systems.
• Perform software updates, patches, and installations.
• Participate in small to mid-sized project rollouts and technical deployments.
• Document system configurations, updates, and procedures.
• Assist senior consultants in client network monitoring and issue resolution.
• Deliver timely, clear communication and exceptional service to clients.

Basic Qualifications

• 5–6 years of hands‑on IT support experience.
• Strong knowledge of Microsoft Windows Desktop and Server platforms.
• Experience with Microsoft 365 administration and Azure fundamentals.
• Familiarity with Active Directory, Entra ID/AzureAD.
• Working knowledge of firewalls, routers, and networking protocols.
• Exposure to virtual environments and cloud‑based services.
• Excellent troubleshooting, communication, and client‑handling skills.
• Ability to adapt and learn new technologies quickly.

Preferred Qualifications

• Experience with WatchGuard, Fortinet, or SonicWall is a plus.
• Familiarity with ConnectWise or similar RMM tools is an advantage.
• Professional certifications such as Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar are preferred.

Preferred Location: Mumbai

EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.S., with more than 4,500 employees and over 450 partners across the country. We combine responsiveness with a long‑range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start‑ups, global public firms and middle‑market companies, as well as high net worth individuals, family offices, not‑for‑profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients. Our reach extends globally, with offices in the United Kingdom, Israel, India, the Cayman Islands, Singapore, and Ireland.

EisnerAmper is a merit‑based employer. Qualified applicants will receive consideration for employment regardless of background. If you require assistance completing an employment application due to a disability, please contact [e-mail] so that we can provide you with an accommodation or an alternative application process.