OUTREACH EXECUTIVE — META

GEC Media Group; India; Hybrid; INR 500,000 - 700,000; Full time

Job summary

GEC Media Group is seeking a dedicated professional to handle outbound B2B calls to CIOs and their executive assistants, executing event invitation sequences, and maintaining CRM data hygiene. The ideal candidate will have 1–3 years of experience in sales, excellent English communication skills, and familiarity with VoIP platforms like WhatsApp Business. The role is based in India, covering META business hours (8am–2pm IST). Join us to drive impactful outreach in the technology and media sectors.

Qualifications

• 1–3 years of experience in outbound B2B calling, telesales, inside sales, or BPO outreach.
• Experience with VoIP calling platforms and WhatsApp Business for professional outreach.
• Comfortable calling senior executives and their EAs.

Responsibilities

• Execute Tier 2 and Tier 3 CIO invitation sequences for all GEC events.
• Make 20–30 outbound calls per day to CIOs and their EAs.
• Manage the META CIO WhatsApp contact list and respond to inbound queries.

Skills

Outbound B2B calling

Excellent spoken and written English

Confident telephone manner

VoIP calling platforms

Basic CRM data entry skills

Tools

Zoho CRM

WhatsApp Business

FreJun

Brevo

Job description

Job Responsibilities

• Execute Tier 2 and Tier 3 CIO invitation sequences for all GEC events — email follow-ups, WhatsApp messages, and phone calls per the event timeline
• Make 20–30 outbound calls per day via FreJun to CIOs and their EAs/PAs — META focus
• Handle all event‑related inbound responses from META contacts; log in Zoho CRM; elevate warm responses to CIO Relationship Manager within 1 hour
• Manage the META CIO WhatsApp contact list — send approved broadcast messages; respond to inbound queries professionally

GEC Digital Demand Generation

• Execute GEC Digital outbound sequences for META accounts — email follow‑ups (via Brevo), LinkedIn messages, WhatsApp, and phone calls
• Work from the ABM target account list built by the Research Analyst; follow approved message sequences built by GEC Digital Ops Executive
• Log every interaction in Zoho CRM immediately — call outcome, response type, next action
• Escalate any positive response (interest in GEC Digital services) to GEC Digital Ops Executive within 1 hour

Data & CRM Hygiene

• Update CRM after every call — contact quality, correct phone numbers, language preference, best time to call
• Flag contacts with incorrect or outdated information to the Research Analyst for enrichment

Requirements

Must-Have

• 1–3 years of experience in outbound B2B calling, telesales, inside sales, or BPO outreach
• Excellent spoken and written English — will be speaking to C-level executives in the UAE and wider Middle East
• Confident and professional telephone manner — comfortable calling senior executives and their EAs
• Experience with VoIP calling platforms and WhatsApp Business for professional outreach
• Resilient and persistent — comfortable with the realities of outbound volume activity
• Basic CRM data entry skills — accuracy matters as much as volume

Strongly Preferred

• Arabic language skills (spoken) — a significant advantage for META CIO outreach
• Experience in technology, media, or events industry outreach
• Familiarity with META business culture — when to call, how to address seniority, cultural communication norms
• Experience working META business hours from India (8am–2pm IST shift covering UAE morning)