CIO Relationship Manager

GEC Media Group; India; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

GEC Media Group is seeking a Relationship Manager to personally manage relationships with Tier 1 CIOs globally. This role involves maintaining CIO intelligence, facilitating vendor introductions, and overseeing the CIO 200 Programme. The ideal candidate will have 5–7 years of experience in B2B relationship management, excellent communication skills, and proficiency in CRM systems. This position is located in India and offers opportunities for professional growth within a dynamic environment.

Qualifications

• 5–7 years of experience in B2B relationship management or enterprise account management.
• Experience engaging with CIOs, CTOs, or VPs of IT.
• Near-native professional level in written and spoken English.

Responsibilities

• Manage the Tier 1 CIO list and maintain relationships.
• Facilitate introductions between CIOs and tech vendors.
• Oversee the CIO 200 Programme and ensure accuracy in classifications.
• Lead the CIO acquisition strategy for events.

Skills

B2B relationship management

Engagement with senior technology executives

Outstanding communication skills

Emotional intelligence

CRM system proficiency

LinkedIn networking

Tools

Zoho CRM

Salesforce

Job description

• Personally manage the Tier 1 CIO list (top 50 CIOs globally) — minimum one meaningful touchpoint per CIO every 6 weeks
• Build genuine relationships — understand each CIO's business priorities, current technology challenges, career stage, and professional interests
• Maintain CIO intelligence briefs in Zoho CRM — update after every interaction with conversation notes, priorities discussed, and next action
• Facilitate introductions between CIOs and relevant technology vendors when appropriate — positioning GEC as a trusted knowledge broker
• Identify opportunities to feature CIOs as speakers, panellists, or contributors across GEC platforms (events, Newswire, CXO Wire series)
• Oversee the CIO 200 Programme — 200 verified CIO profiles across 50 countries — built and managed by the Research Analyst
• Review and approve the quarterly CIO persona refresh; ensure tier classifications (Tier 1/2/3) remain accurate
• Design and approve the personalised outreach messaging framework used by Outreach Executives for Tier 2 and Tier 3 CIOs
• Handle all inbound responses from any CIO outreach — no CIO response is handled by an Outreach Executive without CIO Rel. Mgr review
• Lead the CIO acquisition strategy for all GEC events — Global CIO Forum summits, regional roundtables, bespoke tech shows
• Personally send event invitations to all Tier 1 CIOs for every relevant event — personalised, not templated
• Brief the Event Pipeline Executive on target delegate profiles for each event; review invitation messaging before it goes to Tier 2/3 CIOs
• Manage VIP CIO experience at events — coordinate with Dubai Events team on seating, agenda, networking facilitation

Requirements

Must-Have

• 5–7 years of experience in B2B relationship management, enterprise account management, or C-level engagement
• Demonstrated experience engaging with senior technology executives (CIOs, CTOs, VPs of IT) in a professional context
• Outstanding communication skills — written and spoken English at a near-native professional level
• Emotionally intelligent — able to read a conversation, know when to push and when to listen
• Experience with CRM systems for relationship tracking (Zoho, Salesforce, or similar)
• Comfortable with LinkedIn as a professional networking and outreach tool

Strongly Preferred

• Background in B2B technology media, IT services, management consulting, or enterprise technology sales
• Experience working with multinational or Middle East-based organisations
• Knowledge of enterprise technology landscape — cloud, cybersecurity, AI, digital transformation terminology
• Experience using VoIP telephony platforms for international calling