Order To Cash - Chennai

Capgemini; Chennai; On-site; INR 450,000 - 700,000; Full time

Job summary

Capgemini India is seeking professionals experienced in Order to Cash (O2C) to manage end-to-end billing, cash application, and collections. You will ensure accurate order processing, collaborate to resolve discrepancies, and maintain SAP-based records while delivering excellent customer service.

The role requires SAP proficiency and a strong understanding of AR, billing, and collections, with 1–6 years of related experience.

Qualifications

• 1-6 years of experience in Order to Cash (O2C) process or related field.
• Bachelor's degree in any specialization (B.B.A., B.M.S., B.Com).
• Strong understanding of O2C Cash Application, Accounts Receivable, Bills Receivable, Billing, Collections processes.
• Proficiency in SAP system is required; knowledge of other ERPs an added advantage.

Responsibilities

• Manage O2C processes, including billing, cash application, collections, and accounts receivable.
• Process customer orders from receipt to fulfillment, ensuring accurate order tracking and timely delivery.
• Collaborate with internal teams to resolve billing discrepancies and optimize payment collection rates.
• Maintain accurate records of all O2C transactions using SAP systems.
• Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
• Quality check for invoices processing, releasing holds and monitoring accuracy.
• Support team in more complex transactions and producing outputs in invoice processing, T&E, Payment, Service Desk Activities.
• Keep process documentation up to date and seeks improvements in team KPIs.

Skills

O2C processes

Billing

Cash application

Collections

Accounts receivable

SAP

Education

Bachelor's degree

Tools

SAP

Job description

Interview Date- 14th Nov 2026

Time- 9:30 AM - 2:00 PM

Skill Set: Order To Cash & Procure To Pay

Experience - 1 to 12years

Shift: Should be flexible to work under all shifts

Documents Required

1) Updated CV

2) Govt. Photo ID Proof (Aadhaar/Pan Card)

3) Copy of this interview call letter

4)Address: Capgemini India | Prestige Cyber Towers, 117, Rajiv Gandhi Salai, Karapakkam, Chennai, Tamil Nadu 600097, India

Roles and Responsibilities

• Manage Order to Cash (O2C) processes, including billing, cash application, collections, and accounts receivable.
  
• Process customer orders from receipt to fulfillment, ensuring accurate order tracking and timely delivery.
  
• Collaborate with internal teams to resolve billing discrepancies and optimize payment collection rates.
  
• Maintain accurate records of all O2C transactions using SAP systems.
  
• Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.

• Provide Quality check for invoices processing, releasing holds and monitoring performance on accuracy
• Ensure compliance to Internal Audit
• Supporting team in Process of more complex transactions and producing outputs in invoice processing, T&E, Payment, Service Desk Activities
• Provide excellent customer service to all stakeholders, including vendors, facilities and colleagues
• Responsible to keep the process documentation up to date and initiates any required updates. Proactively monitors and seeks for improving team and process KPIs.
  

Desired Candidate Profile

• 1-6 years of experience in Order to Cash (O2C) process or related field.
  
• Bachelor's degree in any specialization (B.B.A., B.M.S., B.Com).
  
• Strong understanding of O2C Cash Application, Accounts Receivable, Bills Receivable, Billing, Collections processes.
  
• Proficiency in SAP system is required; knowledge of other ERPs an added advantage.