Order Management-LT
r3 Consultant
14 days+
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Job summary
A consulting firm in Mumbai is looking for a motivated individual to fill a CX Role. The position involves client communication, relationship building, customer support, and sales assistance, with a strong emphasis on CRM/Order/Inquiry Management. Ideal candidates should have up to two years of experience, excellent communication skills, and a willingness to learn. This role offers opportunities for personal growth and engaging customer interactions.
Qualifications
- Minimum 0 to 2 years of experience in CRM/Order/Inquiry Management.
- Role involves client communication, relationship building and customer support.
- Proactive, detail-oriented approach with willingness to learn.
Responsibilities
- Client Communication.
- Relationship Building.
- Customer Support.
- Sales Assistance.
- Feedback Collection.
- Client Retention.
- Market Insights.
- Performance Reporting.
Skills
Logical Reasoning
Listening skills
Questioning skills Knowledge
CRM/Order/Inquiry Management
Good verbal and written communication
Computers
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Internet usage and data finding
Confident
Go-getter Traits
High energy
Persistent
Willingness to learn
Hospitable
Honest Motives
Hungry for personal growth
Win-win philosophy
Tools
CRM software
Microsoft Office Suite
Job description
CX Role
Title: CX Department/ Function: CRM/Order/Inquiry Management
Experience: Minimum 0 to 2 years of experience in CRM/Order/Inquiry Management
Job Location: Bhiwandi
Responsibilities
- Client Communication
- Relationship Building
- Customer Support
- Sales Assistance
- Feedback Collection
- Client Retention
- Market Insights
- Performance Reporting
Skills
- Logical Reasoning
- Listening skills
- Questioning skills Knowledge
- CRM/Order/Inquiry Management
- Good verbal and written communication
- Computers
- Microsoft word, excel and PowerPoint
- Internet usage and data finding Self-Image
- Confident
- Go-getter Traits
- High energy
- Persistent
- Willingness to learn
- Hospitable
- Honest Motives
- Hungry for personal growth
- Win-win philosophy
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