Order Management Executive

Happinesscue; Mumbai, Delhi, Bengaluru; On-site; INR 279,000 - 446,000; Full time

Job summary

Happinesscue is seeking an Order Management Executive to handle day-to-day order processing, customer experience, and catalogue coordination. The role involves reporting, follow-up, and maintaining records while coordinating with colleagues, vendors, and partners across multiple cities including Mumbai.

Ideal candidates will have 0-3 years of experience, strong communication skills, and a proactive approach to ownership of routine tasks after initial training.

Qualifications

• 0-3 years in order management or related roles preferred.
• Must communicate clearly and be organized.

Responsibilities

• Handle day-to-day order management tasks and customer experience
• Coordinate catalogue updates, reporting, and follow-ups with stakeholders
• Maintain records and ensure timely completion of activities
• Participate in short assessments or practical discussions as required

Skills

Communication

Organized

Ownership

Job description

Job Summary

One of our clients is looking for a dependable professional for this role and we are handling the initial recruitment. As Order Management Executive, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up. This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time. The role is suitable for candidates with 0-3 years and is based across Delhi NCR / Bengaluru / Mumbai / Noida. The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment. Depending on the client and peak workload, occasional weekend work or extended hours may be required. The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training. Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Responsibilities

• As Order Management Executive, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up.
• This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
• The role is suitable for candidates with 0-3 years and is based across Delhi NCR / Bengaluru / Mumbai / Noida.
• The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
• Depending on the client and peak workload, occasional weekend work or extended hours may be required.
• The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
• Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Location

Delhi / NCR , Bengaluru , Mumbai , Noida