Order Fulfillment Coordinator

crewlia; India; Remote; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Performance-based bonus

Annual learning & development stipend

Health and wellness benefits

Fully remote

Job summary

crewlia is seeking an analytical Order Fulfillment Coordinator to join our growing remote team. In this pivotal role, you will shape operational processes, drive strategic initiatives, and deliver exceptional results within your functional area, leveraging data-driven insights to optimize performance.

You will collaborate across teams, manage project timelines, and coordinate schedules while maintaining rigorous data hygiene.

Qualifications

• Experience in operations, project management or client success.
• Strong communication and stakeholder management skills.
• Comfort working in a fully remote, distributed environment.
• Ability to manage multiple priorities with data-driven decisions.

Responsibilities

• Maintain accurate internal records and ensure data hygiene.
• Analyze workflows to identify bottlenecks and implement scalable solutions.
• Manage project timelines, resources and cross-team coordination.
• Coordinate daily scheduling and cross-team meetings.
• Respond promptly to client inquiries and escalations.

Skills

Slack

Zoom

Teams

Operations

Project management

Client success

Remote work

Multitasking

Communication

Job description

We are actively seeking a analytical Order Fulfillment Coordinator to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. The ideal candidate will combine big-picture strategic thinking with hands-on, tactical execution.

Key Responsibilities:

• Maintain highly accurate internal records and ensure strict data hygiene protocols.
• Analyze operational workflows to identify bottlenecks and implement scalable solutions.
• Manage project timelines, resource allocation, and cross-team coordination.
• Manage daily scheduling, coordinate meetings, and facilitate cross-team communications.
• Respond promptly and professionally to client inquiries and escalations.

Required Skills & Qualifications:

• High-level proficiency with remote collaboration platforms (Slack, Zoom, Teams).
• Proven track record in operations, project management, or client success.
• Excellent de-escalation, problem-solving, and customer relationship management skills.
• Proven comfort and productivity operating in a fully remote, distributed environment.
• Exceptional ability to manage multiple competing priorities simultaneously.

What You’ll Bring:

• Strong analytical abilities coupled with a commitment to data-driven decision making.
• Exceptional stakeholder management, active listening, and negotiation skills.
• High emotional intelligence, empathy, and a deeply collaborative team spirit.
• Fully remote, flexible work hours
• Performance-based bonus structure
• Annual learning & development stipend
• Health and wellness benefits (varies by location)
• Opportunity to work on high-impact projects

Equal Opportunity Employer:

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.