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We are looking for an experienced Order Fulfillment Coordinator with 3 years of proven expertise in managing supply chain operations, vendor coordination, transportation, and warehouse activities. The candidate will be responsible for ensuring the timely and cost-effective delivery of goods while maintaining accuracy and efficiency in logistics operations.
Key Responsibilities
- Coordinate and monitor supply chain operations, including transportation, warehousing, and inventory.
- Plan and track the shipment of final products according to customer requirements.
- Liaise and negotiate with suppliers, manufacturers, retailers, and customers to ensure a smooth flow of goods.
- Coordinate with internal teams (procurement, sales, finance, and operations) to align logistics activities with business requirements.
- Act as a single point of contact between transporters, vendors, and customers to resolve issues quickly.
- Communicate with drivers, carriers, and freight forwarders to confirm schedules and ensure on-time deliveries.
- Work closely with warehouse staff to ensure accurate stock management, picking, packing, and dispatch.
- Follow up with vendors and transporters on delivery status and share timely updates with clients/customers.
- Collaborate with customs agents, clearing & forwarding agents (C&F), and third‑party logistics providers (3PLs).
- Ensure effective coordination between domestic and international logistics teams for imports/exports.
- Coordinate with quality teams in case of product damage or discrepancies during transit.
- Maintain strong vendor relationships and evaluate their performance for service improvements.
- Coordinate documentation and approval processes with finance for vendor invoices and freight bills.
Required Skills & Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field.
- Minimum 3 years of experience in logistics, supply chain management, or coordination.
- Strong knowledge of logistics software (Zoho).
- Excellent organizational and time‑management skills.
- Strong communication, negotiation, and problem‑solving abilities.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Benefits
- Health insurance coverage for Self, Spouse, and Kids.
- Long‑term benefit savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
Seniority level
Employment type
Job function
- Supply Chain
- Transportation, Logistics, Supply Chain and Storage
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