Oracle Cloud Principal Payroll Consultant (Managed Services)

de Novo Solutions; Chennai District; On-site; INR 1,400,000 - 2,800,000; Full time

Job summary

de Novo Solutions is seeking a highly skilled Oracle Cloud HCM Consultant (Payroll) to join our Managed Services team. You will lead end-to-end payroll solution delivery for UK stakeholders, focusing on Payroll configuration, testing, and production support.

The role requires hands-on work with Oracle Cloud Payroll, quarterly update management, and strong client-facing communication. You will drive design sessions, configure elements, calculate rules, support SIT/UAT, and ensure SLA-driven

Qualifications

• 8+ years of Oracle Cloud Payroll experience with two full-cycle implementations.
• Hands-on configuration experience: payroll elements, fast formulas, calculation rules.
• Experience with updates, multi-stakeholder environments, and training teams.
• Excellent client-facing and analytical skills.

Responsibilities

• Work hands-on as a Oracle Cloud Principal Payroll Consultant (Managed Services), diagnosing and resolving complex client issues across Payroll and related modules.
• Lead client requirement gathering sessions and design solutions.
• Configure, process, troubleshoot, maintain and ensure legislative compliance.
• Coordinate with technical team for integration build and testing.
• Perform end-to-end setup: Payroll Definitions, Elements, Balances, Fast Formulas, Calculation rules.
• Lead testing cycles (SIT, UAT, Regression) and coordinate sign-off with business users.

Skills

Oracle Cloud Payroll

Payroll configuration

Fast Formulas

Issue troubleshooting

Stakeholder management

Multi-region support

Tools

Jira

ServiceNow

VBCS

Redwood UX

Job description

The Role

We are looking for a highly skilled and motivated Oracle Cloud HCM Consultant (Payroll) to join our Managed Services team. The ideal candidate will have strong functional expertise in Oracle Cloud Payroll, including configuration, testing, and support of end-to-end payroll processes. This role involves working closely with UK teams and business stakeholders to deliver high-quality payroll solutions, ensure compliance, and support operational excellence.

A deep understanding of Oracle Cloud Payroll functionality, quarterly update management, and complex issue resolution is essential, along with strong client-facing communication skills.

You will:

• Work hands-on as a Oracle Cloud Principal Payroll Consultant (Managed Services), triaging, diagnosing, and resolving complex client issues across Payroll and related modules
• Lead client requirement gathering sessions and design solutions.
• Work on configuration, processing, troubleshooting, maintenance, support and legislative compliance
• Coordinate with technical team for integration build and testing.
• Perform end-to-end setup activities including Payroll Definitions, Elements, Balances, Fast Formulas, Payroll Flow Patterns, and Calculation rules
• Handle payroll parallel runs, validations, and reconciliations during implementation or production cycles
• Lead and participate in testing cycles (SIT, UAT, Regression) and coordinate with business users for sign-off
• Support quarterly Oracle Cloud release testing and document configuration impacts
• Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions
• Prepare and maintain configuration workbooks, functional design documents, and user guides
• Provide post go-live and production support, resolving payroll-related incidents within SLA
• Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment
• Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication
• Drive improvements in support processes, documentation, and internal tooling, helping to establish a scalable, high-performing payroll support model
• Review and recommend enhancements from Oracle Cloud updates that would deliver value to clients
• Actively contribute to internal knowledge bases and support materials, and champion a culture of continuous improvement
• Provide strategic input into the ongoing development and structure of the Managed Services team

Person Specification

• Ethical Conduct: Commitment to ethical standards, integrity, and compliance with relevant regulations and organizational policies
• Teamwork: Strong interpersonal skills and a track record of working effectively within cross-functional teams, including stakeholders.
• Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders. High level of adaptability and flexibility, with the ability to build strong long-lasting client relationships
• Continuous Learning: Willingness to learn and develop new skills, stay updated on industry trends, and pursue professional development opportunities to enable growth. A growth mindset with a commitment to continuous improvementfor yourself, your team, and your clients
• Consulting Skills: Strong consulting skills are essential for effectively communicating with clients, understanding their needs, providing recommendations, and guiding them through the implementation process. This includes active listening, problem-solving, and client relationship management
• Analytical & Problem-Solving: Tailoring solutions to business goals, processes, and constraints

Skills & Experience

Essential:

• At least 8 plus years of relevant experience with at least two full cycle Oracle Cloud Payroll implementations, specifically in Payroll.
• Strong knowledge of any seeded payroll legislation, statutory requirements and payroll processes
• Hands-on experience configuring core Payroll components such as payroll elements, fast formulas and calculation rules
• Experience of supporting large complex solutions with multiple stakeholders
• Troubleshooting problems, including functional replication of issues
• Experience of reviewing the impact of the Oracle cloud quarterly updates and identifying enhancements that would benefit clients
• Documenting and reviewing of the enhancements. Train the team on the enhancements.
• Should be competent in writing Fast Formulae for Payroll and has strong working knowledge of Payroll processes.

Desirable:

• Broader Oracle Application experience, including other HCM modules
  • Oracle Core HR
  • Oracle Absence Management
  • Oracle OTL
  • Oracle Workforce Compensation
  • Oracle Talent and Performance Management
  • Oracle Recruiting Cloud
  • Oracle Learning Cloud
• Familiarity with Oracle Redwood UX and Visual Builder Cloud Service (VBCS)
• Exposure to Jira and ServiceNow would be a plus.
• Exposure to payroll in different legislative regions (e.g. India, or EMEA)
• Experience working in a multi-regional or global support model
• Previous involvement in client onboarding or managed services transition projects
• Knowledge on ISO9001 (QMS) will be an added advantage.

Equality Statement

de Novo seeks to recruit the best person for each of our roles, based on merit alone and free from bias. Were committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic.

We recruit individuals who embody the de Novo core values of professionalism, expertise and trust which has given us a fantastic variety of people and cultures across our organisation.

We celebrate our diverse teams who make de Novo the inclusive, collaborative and rewarding place it is to work.

We hire the best in the industry, provide them the support to achieve their goals and challenge them to make a real impact on our business. If you want to join an organisation that truly sees and harnesses what makes you unique, apply to us today.