Optometrist - Tirupati

Greytip Software Private Limited; Tirupati; On-site; INR 200,880 - 279,000; Full time

Benefits offered by this job

Sales incentives

Job summary

Greytip Software Private Limited in Tirupati is seeking a retail sales associate to deliver exceptional customer service and help customers choose eyeglasses and sunglasses.

You will join a store team, work towards monthly and annual sales targets, and ensure customer queries are resolved promptly. Fluent English and a pleasant personality are essential.

Qualifications

• Graduate with pleasant personality and good communication skills.
• Fluent in English.
• Experience in customer service or retail is a plus.

Responsibilities

• Greet customers and assess their needs.
• Assist customers in selecting eyeglasses and sunglasses.
• Work with store team to achieve targets.
• Handle customer queries and escalate as needed.
• Follow up with customers to collect feedback and improve NPS.
• Coordinate with the sales team during peak times.

Skills

Communication skills

Fluent English

Education

Graduate

Job description

• Ensuring that all customers are given the best in customer service
• Assisting the customers in selecting eyeglasses and sunglasses
• Working with the store team in assisting them in achieving the store targets
• Working along with the team members and the store manager in following the store SOP's
• Ensuring customer queries are handled and escalated and solved at the store level.
• Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
• Team up with co-workers to ensure proper customer service.
• Responsible for achieving the monthly and annual sales targets as planned.
• Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
• Greeting customers and find out the needs.

Ensure high levels of customer satisfaction through excellent sales service.

Job Benefits & Perks & Sales incentives