Optometrist - Kurmannapalem

Greytip Software Private Limited; Old Gajuwaka; On-site; INR 167,400 - 290,160; Full time

Job summary

Greytip Software Private Limited in Andhra Pradesh seeks a Graduate Sales Associate to deliver outstanding in-store service and help customers find the right eyewear. You will work with the store team to achieve targets and maintain store SOPs.

You must be fluent in English with pleasant personality and strong communication skills, and will handle customer queries, follow up on feedback, and contribute to high NPS through proactive selling and service during peak times.

Qualifications

• The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
• Greeting customers and find out the needs.

Responsibilities

• Ensuring that all customers are given the best in customer service
• Assisting the customers in selecting eyeglasses and sunglasses
• Working with the store team in assisting them in achieving the store targets
• Working along with the team members and the store manager in following the store SOP's
• Ensuring customer queries are handled and escalated and solved at the store level
• Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store
• Team up with co-workers to ensure proper customer service
• Responsible for achieving the monthly and annual sales targets as planned
• Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Greeting customers and find out the needs.

Skills

Pleasant personality

Good communication

Fluent in English

Education

Graduate

Job description

• Ensuring that all customers are given the best in customer service
• Assisting the customers in selecting eyeglasses and sunglasses
• Working with the store team in assisting them in achieving the store targets
• Working along with the team members and the store manager in following the store SOP's
• Ensuring customer queries are handled and escalated and solved at the store level.
• Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
• Team up with co-workers to ensure proper customer service.
• Responsible for achieving the monthly and annual sales targets as planned.
• Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
• Greeting customers and find out the needs.

Ensure high levels of customer satisfaction through excellent sales service.

Job Benefits & Perks & Sales incentives