Optometrist

Lenskart; Zirakpur; On-site; INR 180,000 - 240,000; Full time

Job summary

Lenskart in Zirakpur invites an Optometrist to combine eye care with sales within our clinic. You will perform eye examinations, dispense eyewear, and support stock management while ensuring a superior customer experience.

The ideal candidate holds a Diploma or Bachelor's in Optometry, is comfortable with eyewear products, and can communicate clearly with customers and colleagues in a fast-paced retail environment.

Qualifications

• Freshers welcome; no minimum experience required.
• Strong rapport-building and customer relationship skills.
• Clear communication and active listening skills.
• Ability to adapt to changing environment and learn quickly.
• Proactive task ownership and customer-oriented approach.
• Ability to multitask and organize activities by priority.

Responsibilities

• Greeting and guiding walk-in customers to the clinic for eye check-ups.
• Involvement in stocktakes and maintaining sales floor standards.
• Ensure transactions are processed effectively using the POS system.
• Resolve customer concerns to ensure satisfaction.
• Drive customer-centric focus and deliver Net results.

Skills

Freshers eligible

Rapport building

Active listening

Clear communication

Adaptability

Customer orientation

Multitasking

Education

Diploma/ Bachelor in Optometry

Job description

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Responsibilities Area

Activities expected to be performed by a Lenskart Optometrist
Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
Understanding the POS system to ensure that the transactions are processed effectively
Being dedicated to customer satisfaction and resolving any concerns that the customer has
Customer focus: Driving Net.

Minimum qualification : Diploma/ Bachelors in Optometry

• Freshers are eligible to apply- no minimum work experience required
• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority