Optometrist

Lenskart; Satara; On-site; INR 250,000 - 420,000; Full time

Job summary

Lenskart is seeking an Optometrist in Maharashtra (Satara). The role combines eye-checks, dispensing, diagnosis, and sales to deliver an exceptional customer experience. Freshers are welcome, with a Diploma or Bachelor in Optometry as the qualification.

You will greet customers, assist with eye exams, manage stock, and use the POS system to complete transactions while ensuring customer satisfaction and follow-up needs are met.

Qualifications

• Diploma or Bachelor in Optometry is required.
• Freshers are eligible to apply.
• Strong communication and active listening skills are essential.

Responsibilities

• Greet walk-in customers and guide them to the clinic for eye check-ups.
• Participate in stocktakes and maintain sales floor standards to ensure a great shopping experience.
• Understand and use the POS system to process transactions efficiently.
• Focus on customer satisfaction and resolve concerns.

Skills

Customer service

Multitasking

Communication

Sales skills

Education

Diploma/ Bachelor in Optometry

Tools

POS system

Job description

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Responsibilities Area

• Activities expected to be performed by a Lenskart Optometrist
• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has
• Customer focus: Driving Net.

Personal attributes & competencies

• Minimum qualification:Diploma/ Bachelors in Optometry
• Freshers are eligible to apply- no minimum work experience required
• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority