Optometrist

Lenskart; Shaheed Bhagat Singh Nagar; On-site; INR 250,000 - 350,000; Full time

Job summary

Lenskart in India is seeking an Optometrist who blends eye care with sales, delivering technical expertise during eye-checks, dispensing and diagnosis while guiding customers to suitable products.

You will support stocktakes, uphold SOPs, and use the POS system to ensure smooth transactions, aiming to deliver an exceptional shopper experience.

Freshers welcome; Diploma or Bachelor’s in Optometry required; strong communication and customer-focus are essential.

Qualifications

• Diploma or Bachelor’s degree in Optometry.
• Freshers are eligible; no minimum work experience.
• Strong communication and active listening are required.
• Ability to build rapport and understand customer needs.

Responsibilities

• Greet walk-in customers and guide them to the clinic.
• Assist in stocktakes and maintain sales floor standards.
• Process transactions accurately using the POS system.
• Provide eye-check expertise, dispensing and diagnosis.
• Deliver exceptional customer experience through service and sales.

Skills

Customer focus

Rapport building

Active listening

Clear communication

Multitasking

Task ownership

Adaptability

Learning mindset

Education

Diploma/Bachelor in Optometry

Tools

POS system

Job description

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Responsibilities Area

Activities expected to be performed by a Lenskart Optometrist

• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has
• Customer focus: Driving Net

Personal attributes & competencies

Minimum qualification:

Diploma/ Bachelors in Optometry

Freshers are eligible to apply- no minimum work experience required

• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority