Optometrist

Lenskart; Fatehgarh Sahib; On-site; INR 250,000 - 450,000; Full time

Job summary

Lenskart is seeking an Optometrist who will deliver technical eye-care expertise while actively participating in product sales and SOP-driven store operations.

The role emphasizes eye-checks, dispensing, diagnosis, and customer-focused service to create an exceptional shopping experience.

Qualifications

• Diploma or Bachelor's degree in Optometry.
• Freshers are eligible to apply; no minimum work experience required.
• Ability to build rapport and trust with customers.
• Strong communication and active listening skills.
• Ability to understand unstated customer needs and offer solutions.
• Adaptability to changing environment and willingness to learn.
• Proactive ownership, result-orientation and customer-focus.

Responsibilities

• Greet walk-in customers and guide them to the clinic for the free eye check-up.
• Perform eye checks, dispensing and diagnosis while promoting product sales.
• Conduct stocktakes and maintain shelf standards.
• Process transactions accurately using the POS system.
• Ensure customer satisfaction and resolve concerns.
• Drive net sales and uphold SOPs for a great customer experience.

Skills

Freshers eligible

Rapport building

Communication

Active listening

Unstated needs understanding

Adaptability

Ownership & focus

Education

Diploma/ Bachelor’s in Optometry

Job description

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Responsibilities Area

Activities expected to be performed by a Lenskart Optometrist
Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
Understanding the POS system to ensure that the transactions are processed effectively
Being dedicated to customer satisfaction and resolving any concerns that the customer has
Customer focus: Driving Net.

Minimum qualification : Diploma/ Bachelors in Optometry

• Freshers are eligible to apply- no minimum work experience required
• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority