Optometrist

Lenskart; Dharashiv; On-site; INR 180,000 - 340,000; Full time

Job summary

Lenskart in India seeks an Optometrist who blends eye care with sales, delivering technical expertise through eye checks, dispensing, and diagnosis while promoting products. Freshers are welcome, with a Diploma or Bachelor in Optometry.

Strong communication and multitasking skills are valued. You will assist in stocktakes, adhere to SOPs, and ensure a superior customer experience by guiding walk-ins, handling POS transactions, and resolving concerns promptly.

Qualifications

• Diploma or Bachelor in Optometry is required.
• Freshers are eligible to apply; no minimum work experience.
• Strong communication and customer service orientation.

Responsibilities

• Greet walk-in customers and guide them to the clinic for eye checks.
• Participate in stocktakes and maintain sales floor standards.
• Process transactions effectively using the POS system.
• Ensure customer satisfaction and resolve concerns.
• Drive customer focus and support sales activities.

Skills

Rapport building

Unstated needs identification

Clear communication

Active listening

Adaptability

Task ownership

Education

Diploma/Bachelors in Optometry

Tools

POS system

Job description

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Responsibilities Area

Activities expected to be performed by a Lenskart Optometrist

• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has
• Customer focus: Driving Net.

Personal attributes & competencies

Minimum qualification:

Diploma/ Bachelors in Optometry

Freshers are eligible to apply- no minimum work experience required

• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn
• Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority