Optometrist

Spects World; Bokaro District; On-site; INR 180,000 - 300,000; Full time

Job summary

Spects World is seeking a sales executive to drive eye care sales, promote contact lenses, and educate customers on frames, lenses, and accessories. The role emphasizes aggressive promotion, excellent customer service, and active participation in promotions across multiple store locations.

The candidate will be responsible for meeting individual and store targets, handling complaints, managing data, and ensuring a professional store environment while visiting different stores as needed.

Responsibilities

• Examine patients' eyes and prescribe correction following company guidelines.
• Promote contact lens use, educate patients, and dispense lenses per sequential practice guidelines.
• Participate actively in store sales to meet individual and store targets.
• Achieve personal and store goals and targets.
• Collaborate with colleagues to drive store sales.
• Engage in promotions and offers to boost customer opportunities.
• Cross-sell products to increase sales volume and revenue.
• Inform customers on frames, lenses, sunglasses, and contact lens products.
• Demonstrate products with provided tools and take dispensing measurements.
• Handle complaints effectively and support teammates in issue resolution.
• Maintain neat, orderly store/clínic appearance and pleasant ambience at all times.
• Record and report data for smooth store operations.
• Participate in inventory, cash handling, ordering, and daily store activities.
• Remind customers that they are the company’s assets and act accordingly.
• Ask for referrals after each transaction or interaction.
• Travel to different stores as needed to support sales.

Job description

• Job Responsibility:
• You must examine the patients eyes, prescribe appropriate correction and recommend suitable vision correction appliance to generate potential buyer for the store following sequential process as per company guideline.
• You must promote contact, recommend all your patients aggressively, and motivate them to accept contact lens as vision correction appliance, dispense contact lenses to the patients following the sequential contact lens practice guideline.
• You must participate actively in overall store sales and work to achieve not only his individual sales targets but also contribute to achieve overall store goals and targets.
• Achieve your individual and store established goals and targets
• Work in tandem with co-employees to increasing the store sales
• Participate whole heatedly in all promotions and offers as may be launched by the company from time to time to introduce promotions and opportunities to customers
• Cross-selling products to increase the store sales revenue and units
• Provide information to customers/ patients regarding all products like frames, lenses, spectacle, sunglasses, prescription sunglasses, contact lenses, contact lens care products, accessories and all other products introduced by the company
• Use merchandise, tools and all the gadgets provided by the company or introduced by the company to demonstrate products, take dispensing measurements and educate the customers
• Handle all customer/ patient complaints in most effective manner to restore their satisfaction quickly and proactively. Also support co-employees to handle customer / patient complaints.
• Maintaining neat and orderly appearance throughout the store as well as within the clinic and always maintain a pleasant ambience in store at all time
• Recording and reporting of all data needed for smooth functioning of store
• Effective and meaningful participation in all the store activities like inventory management, cash reconciliation, cash register, managing financial transaction, balancing drawers, banking, proper product display, daily order delivery management, daily order management, customer calling, order verification, data feeding in the system, refilling consumables, refilling inventory, managing patients for eye test, maintain all the assets of the store and any other work as may be needed from time to time
• Always keep in mind that the customers / patients are the asset of the company and as a company employee it is the responsibility of the sales executive is to maintain the asset of the company.
• Always ask for referrals from the customer after completing a deal or patient interaction.
• You will need to visit different stores based upon business need and will need to participate in sales actively.