To lead the sales team, drive overall optical sales, and act as the primary point of contact for store operations and management.
Key Responsibilities
- Manage daily operations and staff schedules
- Ensure store discipline, cleanliness, and timely functioning
- Drive sales targets (daily, weekly, monthly, yearly)
- Guide customers with product knowledge (lens & frames)
- Supervise dispensing, quality checks, and delivery processes
- Monitor sales performance, reports, and collections
- Maintain stock, coordinate purchases, and manage inventory
- Ensure proper system updates and customer follow-ups
- Handle customer queries, complaints, and feedback
- Conduct staff training and support team development
- Plan and execute marketing and promotional activities
- Coordinate with internal teams and management
Required Skills
Problem Solving Skills Team management Good behavioral skills Quick Learning Collaboration Skills Leadership Skills Highly positive attitude and Self motivated Language Skills (English- Malayalam) Sales Skills