Operations Trainee

CureMeAbroad; Pune District; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Global exposure

Growth opportunities

Direct exposure to founding team

Job summary

CureMeAbroad is seeking an Operations Trainee to be the operational backbone across time zones, hospitals, and clinical handoffs, gaining exposure to international healthcare operations and patient outcomes.

You will support treatment planning, patient handoffs, and case workflows, ensure documentation accuracy, and help build SOPs and quality benchmarks while staying audit-ready with global standards.

Qualifications

• Excellent written and verbal English communication.
• Ability to learn quickly and handle ambiguity.
• Strong attention to detail and organisational skills.
• Willingness to coordinate across time zones.

Responsibilities

• Support treatment planning, patient handoffs, and escalations with international hospital partners.
• Prepare and quality-check critical patient documents and financial estimates to global standards.
• Assist as escalation point for complex cases, coordinating with hospital leadership.
• Help build SOPs, quality benchmarks, and ensure audit-ready patient records.

Skills

English Communication

Fast Learner

Attention to Detail

Time Management

Job description

As an Operations Trainee, you are the operational backbone of the CureMeAbroad experience. You make sure nothing falls through the cracks across time zones, hospitals, and clinical handoffs, giving you deep exposure to international healthcare operations and a direct hand in patient outcomes. We are looking for sharp, articulate, high-ownership people who can pick up healthcare processes fast and manage complexity with confidence.

Key Responsibilities:

• Support treatment planning, patient handoffs, and critical case escalations with international hospital partners.Manage end-to-end case workflows, keeping timelines on track, documentation accurate, and every stakeholder in the loop.
• Prepare and quality-check critical patient documentation, including treatment plans and financial estimates, to global compliance standards.Support post-treatment follow-up, including recovery tracking, outcome analysis, and patient experience improvements.
• Assist as an escalation point for complex cases, working directly with hospital leadership and internal teams to resolve high-impact issues.
• Help build and maintain SOPs, quality benchmarks, and best practices across patient operations.Keep patient records audit-ready and compliant with international healthcare standards.

Who We're Looking For:

• Exceptional written and verbal English communication skills; comfortable representing the brand to international patients.
• Strong intellectual horsepower, quick to learn new domains, connect dots, and make sound judgment calls under ambiguity.
• Sharp attention to detail and excellent organisational skills; able to interpret dense information and explain it clearly to non-specialist stakeholders.
• High ownership mindset and comfort managing multiple moving pieces across time zones.Prior exposure to operations, coordination, or customer-facing roles is a plus, but not mandatory.

Why Join CureMeAbroad?

CureMeAbroad is a global medical tourism tech based discovery platform facilitating patients from high-cost markets like the US, UK, Germany, and Australia find, compare, and connect with verified hospitals and surgeons across India, Turkey, Thailand, Mexico, and Spain.

• Be part of a fast-scaling global medical tourism brand.
• High-ownership role with real learning and growth opportunities.
• Work directly with the founding team on live deals, real markets, and actual growth targets.