Operations Support Analyst 1 - Officer

Citi; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

A leading global financial institution is seeking an Ops Sup Analyst 1 in Chennai. This role involves participating in operational risk policies, contributing to risk assessments, and ensuring that all risks are adequately controlled. The ideal candidate will have a Bachelor's degree and excellent communication skills, proficient in MS Office. This full-time position is core to the operations support team.

Responsibilities

• Participates in operational risk policies to minimize losses.
• Contributes to risk assessments and drives solutions.
• Provides governance and oversight for operational risks.
• Identifies and mitigates system or process weaknesses.
• Organizes cross-functional solutions for identified risks.

Skills

Written communication skills

Verbal communication skills

Ability to perform under pressure

Ability to manage multiple tasks

Ability to function independently

Education

Bachelor’s/University degree or equivalent experience

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Job Description

The Ops Sup Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities

• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
• Ensures that all product, operational, fiduciary, regulatory and payment system risks are actively identified, monitored, and adequately controlled.
• Identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency.
• Integrates other control functions to ensure all risks are fully scrutinized.
• Identifies risks that cross the businesses and organizing cross-functional solutions.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Excellent written and verbal communication skills.
• Ability to perform under pressure.
• Ability to manage multiple tasks and priorities.
• Ability to function independently.
• Proficient in MS Office Word, Excel, and PowerPoint applications.

Education

• Bachelor’s/University degree or equivalent experience.

Job Family Group

Operations - Core

Job Family

Operations Support

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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