Operations Specialist

First Advantage; Mumbai; Hybrid; INR 240,000 - 360,000; Full time

Job summary

First Advantage in Mumbai is seeking a fresh graduate for a background verification role. You will conduct verifications, verify client requirements, and deliver accurate results while maintaining confidentiality. Excellent English communication, attention to detail, and the ability to work remotely are essential.

The position supports independent work and collaboration with teams, with training provided to build proficiency in databases and client processes.

Qualifications

• Bachelor's degree in any discipline.
• Freshers with excellent verbal and written communication in English.
• Strong attention to detail and ability to multitask.
• Ability to work independently and in a team in a remote setup.

Responsibilities

• Conduct background verifications for clients using various databases and tools.
• Verify client requirements and understand their needs to provide accurate results.
• Communicate effectively with candidates, clients, and internal stakeholders through email support, chat, or voice process.
• Perform document verification and validation tasks as required by the client.
• Maintain confidentiality and adhere to company policies throughout the process.

Skills

Verbal & written communication

Attention to detail

Multitasking

Remote work ability

Education

Bachelor's degree

Job description

Role & responsibilities

• Bachelor's degree in any discipline.
• Freshers with Excellent verbal and written communication skills in English.
• Strong attention to detail and ability to multitask.
• Ability to work independently and in a team in a remote setup.
• Conduct background verifications for clients using various databases and tools.
• Verify client requirements and understand their needs to provide accurate results.
• Communicate effectively with candidates, clients, and internal stakeholders through email support, chat, or voice process.
• Perform document verification and validation tasks as required by the client.
• Maintain confidentiality and adhere to company policies throughout the process.

Preferred candidate profile

• 0-2 years of experience in BGV (Background Verification) industry preferred but not mandatory.
• Excellent communication skills with ability to work independently from home office setup.
• Proficiency in English language with strong documentation skills.
• Ability to meet deadlines while maintaining high-quality standards.