Operations Manager - Trade Documentation

Eximple Technologies Private Limited; India; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

ESOPs

Market-based fixed component

Performance-based variable pay

Job summary

Eximple Technologies Private Limited in India is seeking an Operations Manager - Trade Documentation to own the end-to-end documentation lifecycle for export shipments. You will work at the intersection of compliance, customs, and freight operations, ensuring every document is accurate and filed on time across trade lanes.

You will collaborate with CHAs, freight partners, and clients to maintain audit-ready records, handle DGFT/FEMA guidelines, and implement scalable workflows for multiple

Qualifications

• 2–3 years of hands-on export documentation experience.
• Strong knowledge of Indian export regulations and customs procedures.
• Familiarity with DGFT and ICEGATE filing processes.
• Detail-oriented with ability to manage multiple shipments

Responsibilities

• Prepare, review, and manage core export & import documents (Invoices, Packing Lists, Bill of Lading, Shipping Bills, Certificates of Origin).
• Coordinate with Customs House Agents (CHAs), freight partners, and shipping lines for timely submission and BL release.
• Validate documents for accuracy, completeness, and compliance with regulations and guidelines.
• Handle HS code classification, duty drawback documentation, and post-shipment filings (RoDTEP, MEIS/RoSCTL).
• Liaise with clients to collect shipment inputs and resolve discrepancies proactively.
• Maintain structured digital records of all shipment documents and ensure audit-readiness at all times.
• Identify process gaps and contribute to scalable documentation workflows across sectors

Skills

Export documentation

Trade compliance

CHA operations

DGFT/ICEGATE knowledge

Attention to detail

Multitasking

Communication skills

Tools

ICEGATE

Job description

About Eximple

Eximple is an AI-native export operating system built for Indian SME exporters. We unify freight, trade documentation, compliance, and finance into one accountable platform - removing the operational friction that holds businesses back from going global.

About the Role

We are looking for an Operations Manager - Trade Documentation to own the end-to-end documentation lifecycle for our export shipments. You will work at the intersection of compliance, customs, and freight operations, ensuring every document is accurate, complete, and filed on time across all trade lanes.

Key Responsibilities

1. Prepare, review, and manage core export & import documents - Commercial Invoices, Packing Lists, Bill of Lading, Shipping Bills, Certificates of Origin, and sector-specific certificates (FSSAI, Phyto, APEDA, etc.)
2. Coordinate with Customs House Agents (CHAs), freight partners, and shipping lines to ensure timely document submission and BL release
3. Validate documents for accuracy, completeness, and compliance with importer country regulations and DGFT/FEMA guidelines
4. Handle HS code classification, duty drawback documentation, and post-shipment incentive filings (RoDTEP, MEIS/RoSCTL where applicable)
5. Liaise with clients to collect shipment inputs and resolve documentation discrepancies proactively
6. Maintain structured digital records of all shipment documents and ensure audit-readiness at all times
7. Identify process gaps and contribute to building scalable documentation workflows across sectors

What We're Looking For

• 2–3 years of hands-on experience in export documentation / trade compliance / CHA operations
• Strong working knowledge of Indian export regulations, customs procedures, and documentation requirements
• Familiarity with DGFT, ICEGATE, and port/customs filing processes
• Detail-oriented with the ability to manage multiple live shipments simultaneously
• Good communication skills for coordination with clients, agents, and regulatory bodies

Compensation

• Fixed: As per market standards
• Variable: Performance-linked variable component
• ESOPs: Be a part-owner of what you help build