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Cushman & Wakefield is seeking a Manager - Operations to oversee day-to-day operations of multiple client facilities in Ahmedabad. This role will implement best practices in facility management, including preventive maintenance, safety protocols, and emergency response procedures.
The role includes client relationship management, staff supervision and training, and oversight of budgets, invoicing, and collections to ensure service quality and compliance with standards.
Manager - Operations Job Description Summary Job Description
Oversee the day-to-day operations of multiple client facilities, ensuring they operate smoothly and efficiently. Implement and maintain best practices in facility management, including preventive maintenance, safety protocols, and emergency response procedures. Coordinate with facility staff to ensure timely and effective resolution of facility-related issues.
Serve as the main point of contact for clients, cultivating strong professional relationships and addressing their facility-related needs. Regularly liaise with clients to understand their requirements, gather feedback, and proactively address concerns to ensure client satisfaction.
Lead and mentor a team of facility management professionals. Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for staff development and training.
Develop and manage facility operation budgets, ensuring cost-effective practices and optimal resource allocation. Identify areas for cost savings while maintaining service quality and compliance with industry standards. Ensure monthly billing is completed for respective sites and keep a track of client payment and collections.
“Cushman & Wakefield” Experience Level Mid Level