Manager - Operations

Cushman & Wakefield; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cushman & Wakefield India seeks a Manager - Operations to oversee day-to-day operations across multiple client facilities, driving service consistency, safety, and preventive maintenance. You will lead a team, coordinate client communications, and ensure adherence to budgets and billing cycles.

This role demands strong leadership, problem-solving, and the ability to optimize resources while delivering excellent facility services.

Job description

Job Title Manager - Operations Job Description Summary Job Description

Facility Management:

Oversee the day-to-day operations of multiple client facilities, ensuring they operate smoothly and efficiently. Implement and maintain best practices in facility management, including preventive maintenance, safety protocols, and emergency response procedures. Coordinate with facility staff to ensure timely and effective resolution of facility-related issues.

Client Relationship Management:

Serve as the main point of contact for clients, cultivating strong professional relationships and addressing their facility-related needs. Regularly liaise with clients to understand their requirements, gather feedback, and proactively address concerns to ensure client satisfaction.

Staff Supervision and Training:

Lead and mentor a team of facility management professionals. Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for staff development and training.

Budget, Invoicing and collection Management:

Develop and manage facility operation budgets, ensuring cost-effective practices and optimal resource allocation. Identify areas for cost savings while maintaining service quality and compliance with industry standards. Ensure monthly billing is completed for respective sites and keep a track of client payment and collections.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com