Operations Manager

We Connect; Hyderabad; On-site; INR 502,000 - 558,000; Full time

Job summary

We Connect is a Hyderabad-based event management company delivering corporate events, exhibitions, brand activations, seminars, promotions, sports events and other experiential projects. The Operations Lead will oversee day-to-day activities, ensure efficient collaboration across event, production and client relations teams, and implement structured processes to meet client commitments.

The role requires 4+ years in operations or events, strong leadership and planning skills, and the ability to

Qualifications

• 4+ years of experience in operations, event management, project management or a similar role.
• Experience managing multiple teams or functions.
• Strong understanding of event operations and execution is preferred.

Responsibilities

• Oversee day-to-day operations across event, production, client relations, business development and support functions.
• Establish clear processes, responsibilities and workflows across teams.
• Monitor ongoing projects and ensure timelines, deliverables and commitments are being met.
• Coordinate between departments to prevent communication gaps and operational delays.
• Identify bottlenecks and implement practical solutions to improve efficiency.
• Oversee resource allocation, manpower requirements and operational priorities.
• Monitor vendor, material and logistics requirements in coordination with relevant teams.
• Ensure events and projects are adequately staffed and operationally prepared.
• Track operational costs and identify areas for better resource utilisation.
• Establish and monitor basic operational reporting, trackers and performance metrics.
• Handle escalations and support teams in resolving critical operational issues.
• Ensure company processes, policies and operational standards are followed.
• Work closely with leadership on operational planning and business requirements.
• Continuously identify opportunities to improve systems, productivity and accountability.

Skills

Operations management

Team leadership

Project management

Budget management

Process improvement

Communication

Problem-solving

Vendor coordination

Event operations

Deadline management

Tools

Excel/Google Sheets

Reporting tools

Job description

Salary:

₹45,000-50,000 per month based on Experience.

Working Days:

Monday–Saturday

Working Hours:

10:00 AM–7:00 PM

Weekly Off:

Sunday

About We Connect

We Connect is a Hyderabad-based event management company delivering corporate events, exhibitions, brand activations, seminars, promotions, sports events and other experiential projects.

Role Overview

We are looking for an Operations Lead to oversee the day-to-day functioning of We Connect and ensure that teams, projects and resources work together efficiently. The role will bring structure to operations, improve coordination between departments and ensure that commitments to clients are delivered effectively.

Key Responsibilities

• Oversee day-to-day operations across event, production, client relations, business development and support functions.
• Establish clear processes, responsibilities and workflows across teams.
• Monitor ongoing projects and ensure timelines, deliverables and commitments are being met.
• Coordinate between departments to prevent communication gaps and operational delays.
• Identify bottlenecks and implement practical solutions to improve efficiency.
• Oversee resource allocation, manpower requirements and operational priorities.
• Monitor vendor, material and logistics requirements in coordination with relevant teams.
• Ensure events and projects are adequately staffed and operationally prepared.
• Track operational costs and identify areas for better resource utilisation.
• Establish and monitor basic operational reporting, trackers and performance metrics.
• Handle escalations and support teams in resolving critical operational issues.
• Ensure company processes, policies and operational standards are followed.
• Work closely with leadership on operational planning and business requirements.
• Continuously identify opportunities to improve systems, productivity and accountability.

Requirements

• 4+ years of experience in operations, event management, project management or a similar role.
• Experience managing multiple teams or functions.
• Strong understanding of event operations and execution is preferred.
• Excellent planning, coordination and problem-solving skills.
• Strong ability to manage people, priorities and deadlines.
• Good understanding of budgets, resources, vendors and operational processes.
• Strong communication and leadership skills.
• Comfortable working in a fast-paced environment with changing requirements.
• Proficiency in Excel/Google Sheets and basic reporting tools.
• Experience in a growing company or event/agency environment is an advantage.

Ideal Candidate

A structured, proactive and hands-on leader who can see the bigger picture while keeping track of operational details. The ideal candidate should be comfortable taking ownership, holding teams accountable and solving problems before they affect clients or events.

Success in 6 Months

• Establish clear and consistent operational processes.
• Improve coordination and accountability across teams.
• Reduce avoidable delays, errors and communication gaps.
• Ensure projects and events are adequately planned and resourced.
• Introduce effective operational tracking and reporting.
• Build a more organised and predictable day-to-day operating system for We Connect.

Selection Process

Candidates will undergo an interview and practical assessment focused on operational planning, team coordination, problem-solving and handling real-world event scenarios.

Overtime will be compensated as per company policy. Benefits will be discussed during the hiring process.