Operations Manager

Quess Career site; Chennai District; On-site; INR 800,000 - 1,000,000; Full time

Job summary

Quess Career site is seeking a dynamic leader to head a team and guide them toward success. You will interact with clients to ensure 100% retention through regular face-to-face meetings and timely issue resolution.

You will also oversee ongoing training for associates and drive a culture of accountability and excellence. Key responsibilities include maintaining 100% on-time collection and achieving high compliance scores in audits, with a proactive, numbers-driven approach.

Qualifications

• Bachelor's degree or higher required.
• Strong leadership and team management skills.
• Excellent communication and client interaction abilities.

Responsibilities

• Lead and guide the team to achieve targets.
• Interact with clients to ensure retention and satisfaction.
• Conduct regular face-to-face meetings, resolve issues on time, and train associates.

Skills

Leadership

Team management

Client interaction

Clear communication

Numbers

Education

Bachelor's Degree

Tools

Excel

Job description

I am looking for an dynamic person to lead my team and to guide them towards success.

You should be able to interact with clients and ensure 100% retention through:

• regular face to face meetings
• On-time issue resolution
• constant training to associates/team members

Your KRA would be:

• 100% on-time Collection
• 100% compliance score (Internal & External Audits)

What is expected out of you:

• Proactive in approach
• Clear communication
• Excellent with Numbers
• Advanced Excel User (Dashboards & Reports).

Job Info

• Job Identification 257
• Posting Date 06/22/2022, 08:32 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Locations 2nd Floor, G.R Complex Main Building,New no.808/22, Old no.407/23,Anna Salai,, Chennai, Tamil Nadu, 600035, IN