Operations Manager

EXL; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EXL is seeking an experienced Accounts Receivable professional for Bengaluru. The role focuses on billing for time-and-material and fixed-price projects, preparing pre-bill invoices, and reconciling actuals against pre-bills monthly.

You will also adjust billable time, maintain project data, and forecast resource usage while ensuring SLA compliance. The candidate should have 9–12 years of AR experience, strong Excel skills (VLOOKUP, pivot tables, charts, index), and exposure to ERP systems.

Qualifications

• 9–12 years of accounts receivable experience.
• Strong written and verbal communication skills.
• Experience with billing reconciliations and client coordination.

Responsibilities

• Create drafts for billing for T&M & FP projects billed by leads.
• Create pre-bill invoices for clients as requested.
• Reconcile actuals vs pre-bill on a monthly basis.
• Rectify and adjust billable time in projects.
• Maintain project maintenance details and forecast data.
• Adhere to service level agreements and timelines.

Skills

Advanced Excel

Communication skills

Client facing

Attention to detail

Tools

ERP system

Job description

• Create drafts for billing for T&M & FP projects billing leads for review
• Creating Pre-bill invoices for clients as requested
• Completing the reconciliation of the actuals Vs the pre-bill on a monthly basis
• To rectify & adjust the billable time in the projects
• Create & update the details for the Project maintenance
• Maintain up-to date data on the Forecast of the resources engaged in the Project
• Adhere the timelines/ SLA built for the Process
• Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
• Contribute to the Process Improvement / Simplification / Automation
• Applying cash receipts, Reconciliations, Month close activities
• Following up with clients for payments
• Need to work along with client team of a specific region.
• Need to communicate to the client on a regular basis through e-mail and telephone.
• Weekly/daily calls on a regular basis
• Flexible to work in any shift & open to putting in extra hours when required
• Advance Excel Knowledge would be added advantage like using Formulas Vlookup, Pivot table, charts, index,etc
• ERP experience will be an added advantage
• Prior experience in Accounts Receivable 9-12 yrs
• Good communication skills both written & oral, as this is client facing role