Account Manager

Keka Technologies Private Limited; Ahmedabad District; On-site; INR 550,000 - 700,000; Full time

Job summary

Keka Technologies Private Limited in Ahmedabad is seeking a dedicated operations analyst to monitor inflow vs production across sub-processes, manage postings, billing, AR, and denials.

You will act as the internal POC, ensure SOPs are updated, audit PFPs, refreshers scheduled, and maintain CCR targets with daily denials and TAT goals.

This role also involves generating financial analysis reports, coordinating with stakeholders, and creating weekly dashboards for Client Success.

Qualifications

Responsibilities

• Monitor Daily, weekly and monthly Inflow vs Production from all sub processes (coding to billing/ billing to submission/ submission and rejections/AR and denials and TAT)
• Act as the internal POC for the project across all functions – Billing, Posting and AR
• Ensure SOPs updated on time. PFPs raised are accurate and justified as per SOPs (should be audited before sent to the client), refreshers for updates are scheduled and adhered.
• Maintain the Overall Account metrics: CCR- 98%, Rejections <5%, Denials <8% (daily denials TAT 48 hours)
• Generate Financial analysis reports, emails from posting to billing and AR are addressed in time. Updating Open and known issues after internal discussion and brainstorming on solutions.
• Manage Project level escalations looping in the key stakeholders
• Create weekly consolidated Ops dashboard for Client Success Manager.
• Provide Ops inputs for MBR, review staffing vs volume, trend denials/rejections, backlog status updates.

Job description

• Monitor Daily, weekly and monthly Inflow vs Production from all sub processes (coding to billing/ billing to submission/ submission and rejections/AR and denials and TAT
• Act as the internal POC for the project across all functions – Billing, Posting and AR
• Ensure SOPs updated on time. PFPs raised are accurate and justified as per SOPs (should be audited before sent to the client), refreshers for updates are scheduled and adhered.
• Maintain the Overall Account metrics: CCR- 98%, Rejections <5%, Denials <8% (daily denials TAT 48 hours)
• Generate Financial analysis reports, emails from posting to billing and AR are addressed in time. Updating Open and known issues after internal discussion and brainstorming on solutions.
• Manage Project level escalations looping in the key stakeholders
• Create weekly consolidated Ops dashboard for Client Success Manager.
• Provide Ops inputs for MBR, review staffing vs volume, trend denials/rejections, backlog status updates.