Operations Manager

BuildKartX; Belagavi District, Vijayapura District, Kalaburagi, Ballari District; On-site; INR 800,000 - 1,600,000; Full time

Job summary

BuildKartX in Karnataka is seeking an experienced Operations Lead to drive regional order fulfilment across North Karnataka. You will allocate orders, lead a team of Operations Associates and coordinate with dealers and transporters to ensure timely deliveries and payments.

The role requires 4+ years in operations or logistics, leadership experience, and fluency in Kannada and English with Hindi a plus. Travel across the region is expected.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• MBA in operations is a plus.
• Experience in steel, cement or building materials is advantageous.

Responsibilities

• Ensure orders in the region are allocated to the right dealer and delivered on time.
• Lead, train and set daily targets for the Operations Associates.
• Coordinate with dealers and transporters on stock and delivery schedules.
• Handle delays, quality/quantity complaints and escalations.
• Track orders, delivery times and pending payments; report to head office.
• Develop simple processes and checklists for order execution.

Skills

People management

Analytical skills

Communication skills

Travel willingness

Kannada language

English language

Education

Graduate

MBA in Operations

Job description

Run order fulfilment across North Karnataka: dealer allocation, deliveries, payments and the operations associates, so every buyer gets the right material on time.

What you will do

• Make sure every order in the region is placed with the right dealer, delivered on time and paid for.
• Lead, train and set daily targets for the Operations Associates.
• Work with dealers and transporters on stock, loading, vehicles and delivery schedules.
• Handle delivery delays, quality and quantity complaints, and escalations from buyers and dealers.
• Track orders, delivery times and pending payments, and report weekly to the head office.
• Build simple processes and checklists that the team follows for every order.

What we look for

• 4+ years in operations, supply chain or logistics, ideally steel, cement or building materials, with 1+ year leading a team.
• Has run deliveries or order fulfilment in the region before.
• Strong with people, numbers and follow-up.
• Speaks Kannada and English; Hindi is a plus.
• Willing to travel across the region; own vehicle preferred.
• Graduate; an MBA in operations is a plus.