Operations (Inside Sales) Associate

Where U Elevate®; Mumbai; On-site; INR 279,000 - 446,000; Full time

Job summary

Where U Elevate® is seeking an enthusiastic Operations Associate in Mumbai to connect with prospective campaign creators, explain the platform’s services, and help convert leads into successful fundraising campaigns.

The role requires 6 months to 3 years in telesales/BD, with fluent Hindi and English communication, and basic CRM knowledge. You will manage onboarding and documentation while meeting daily targets and maintaining CRM records.

Qualifications

• 6 months to 3 years of telesales/inside sales or business development experience.
• Excellent communication skills in Hindi and English.
• Good customer-handling and objection-handling abilities.
• Strong listening skills and a target-driven mindset.
• Basic knowledge of CRM and phone-based sales.

Responsibilities

• Connect with prospective customers through outbound calls.
• Pitch the platform and convert warm leads into active fundraisers.
• Understand customer requirements and handle queries empathetically.
• Assist families with campaign onboarding and document verification.
• Achieve daily calling targets and monthly campaign creation goals.
• Maintain accurate customer records in CRM.

Skills

Telesales

Inside Sales

Business Development

Communication

Objection Handling

Listening Skills

Education

Bachelor's Degree

Tools

CRM

Job description

Operations Associate – Business Development

Education: Bachelor's Degree (Any Discipline)

About the Role

We are looking for an enthusiastic and target-driven Operations Associate who can connect with prospective campaign creators, understand their requirements, explain the platform's services, and help convert leads into successful fundraising campaigns.

Key Responsibilities

• Connect with prospective customers through outbound calls.
• Pitch ImpactGuru's platform and convert warm leads into active fundraisers.
• Understand customer requirements and handle queries empathetically.
• Assist families with campaign onboarding and document verification.
• Achieve daily calling targets and monthly campaign creation goals.
• Maintain accurate customer records in CRM.

Requirements

• 6 months to 3 years of experience in Telesales, Inside Sales, or Business Development.
• Excellent communication skills in Hindi and English.
• Good customer-handling and objection-handling abilities.
• Strong listening skills and a target-oriented mindset.
• Basic knowledge of CRM and phone-based sales.

Hiring Process

• Work with a leading healthcare crowdfunding platform.
• Be part of a meaningful mission that helps save lives.
• Grow your career in the healthcare and fintech industry.