Operations Head - Real Estate

JSR Group Suncity; Hyderabad; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

JSR Group Suncity is seeking an experienced Operations Head to manage day-to-day operations across multiple departments within its real estate business. The role requires strong leadership, coordination, and problem-solving skills to streamline processes and drive performance.

The candidate will oversee Sales, Marketing, CRM, Accounts, HR, and Admin, monitor KPIs, implement SOPs, and present regular reports to the Managing Director. Real estate exposure is highly preferred.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 5–10 years of experience in operations management.
• Real estate industry experience preferred.
• Strong leadership, communication, and team management.
• Proven ability to set targets and drive results.
• Excellent MS Excel, MIS reporting, and data-driven decision making.

Responsibilities

• Oversee day-to-day operations of the company.
• Coordinate with Sales, Marketing, CRM, Accounts, HR, and Admin.
• Monitor departmental performance monthly.
• Set operational targets and ensure timely execution.
• Lead review meetings with department heads.
• Track sales activities, marketing campaigns, and lead management.
• Coordinate between sales and CRM for inquiries and conversions.
• Prepare daily, weekly, and monthly operational reports.
• Identify issues and implement productivity improvements.
• Establish SOPs and ensure compliance with policies.
• Monitor attendance, discipline, and productivity.
• Support MD in business planning and strategic decisions.
• Coordinate with project teams on updates.
• Support weekly training sessions and promotions.

Skills

Leadership

Team Management

Communication

Coordination

MS Excel

MIS Reporting

Operational Planning

Problem Solving

Target Setting

Multitasking

Education

Bachelor's degree in Business Administration/Management

Job description

We are looking for an experienced, dynamic, and result-oriented Operations Head to manage and streamline the overall business operations of our real estate company.

The candidate will be responsible for overseeing daily operations, coordinating with various departments, monitoring team performance, implementing operational processes, and ensuring smooth business functioning.

The ideal candidate should have strong leadership, team management, communication, coordination, and problem-solving skills, preferably with experience in the real estate industry.

Role & responsibilities

1. Oversee and manage the overall day-to-day operations of the company.
2. Coordinate with Sales, Marketing, CRM, Accounts, HR, and Administration departments.
3. Monitor daily, weekly, and monthly performance of all departments.
4. Set operational targets and ensure timely execution of assigned activities.
5. Conduct regular review meetings with department heads and team leaders.
6. Monitor sales activities, marketing campaigns, customer follow-ups, and lead management processes.
7. Ensure proper coordination between the sales team and CRM team for customer enquiries and conversions.
8. Track pending activities and ensure timely completion of tasks assigned by the Managing Director.
9. Prepare and present daily, weekly, and monthly operational reports to the MD.
10. Identify operational issues and implement effective solutions to improve productivity.
11. Establish standard operating procedures (SOPs) and ensure employees follow company policies.
12. Monitor employee attendance, discipline, productivity, and overall performance.
13. Ensure smooth execution of marketing activities, promotional events, and weekly training sessions.
14. Coordinate with project teams and ensure proper communication regarding project updates and requirements.
15. Support the Managing Director in business planning, decision-making, and operational improvements.

Preferred candidate profile

• Bachelor's degree in Business Administration, Management, or any relevant field.
• 510 years of experience in operations management.
• Real estate industry experience is highly preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Strong knowledge of MS Excel, MIS reports, and operational reporting.
• Ability to manage multiple departments simultaneously.
• Excellent planning, execution, and problem-solving skills.
• Ability to set targets, monitor performance, and drive results.
• Strong decision-making and coordination skills.