Operations Executive

TechFerry; Sector 10; On-site; INR 300,000 - 500,000; Full time

Job summary

TechFerry in India seeks an proactive Operations Executive to support day-to-day operations of our eLearning business. You will coordinate with students, parents and internal teams, handling calls and follow-ups to ensure a smooth learning experience.

You will maintain MIS, track course progress and assist in coordinating with trainers and counselors to resolve issues quickly and efficiently. A strong focus on communication and detail will help keep operations running smoothly in a fast-paced

Qualifications

• Experience coordinating online courses or student services.
• Familiarity with MIS and data reporting.

Responsibilities

• Coordinate daily operational activities for online courses and student services.
• Liaise with students, parents, trainers, counselors and internal teams.

Skills

Operational coordination

MIS maintenance

Student and parent communication

Cross-team coordination

Tools

MIS software

Job description

We are looking for a proactive and communication-focused Operations Executive to support the day-to-day operations of our eLearning business. The role involves coordinating with students, parents and internal teams, handling calls & follow ups.

Required Candidate profile

• Manage and coordinate daily operational activities related to online courses and student services.
• Coordinate with students, parents, trainers, counselors, and internal teams and maintain MIS.