Training Operations Executive

Shri Ramswaroop Memorial University; Lucknow; On-site; INR 200,000 - 350,000; Full time

Job summary

Shri Ramswaroop Memorial University is seeking an Operations Trainee to support day-to-day business operations in Lucknow. You will coordinate across teams, maintain records, and assist with MIS reporting and data analysis.

The role involves training operations, scheduling, and logistics to ensure timely execution and continuous process improvement. The ideal candidate will have a relevant bachelor’s degree, strong communication skills, and a willingness to learn new tools and workflows within a

Qualifications

• Excellent communication skills with ability to engage audiences during presentations and facilitate discussions.
• Strong understanding of LMS and ability to manage user accounts on the platform.
• Knowledge of MIS reporting and data management is preferred.
• Familiarity with ERP/CRM or other business management tools is an advantage.
• Willingness to learn new tools and processes.

Responsibilities

• Assist in daily operational and administrative activities.
• Coordinate with internal teams for smooth execution of tasks.
• Maintain and update operational records, reports, and databases.
• Track assigned tasks and ensure timely completion.
• Prepare daily/weekly/monthly MIS reports as required.
• Handle documentation, data entry, and basic data analysis.
• Follow up with teams, vendors, or other stakeholders when required.
• Manage training operations, including scheduling, coordination, and logistics.
• Develop and implement effective training programs for employees across various levels.
• Collaborate with stakeholders to identify learning needs and develop targeted solutions.
• Ensure seamless execution of training sessions, workshops, and webinars using LMS platforms.
• Monitor trainee progress, provide feedback, and track performance improvement.

Skills

Communication

MS Excel

Google Sheets

MS Office

Analytical

Attention to detail

Time management

Organizational skills

Multitasking

Teamwork

Learning mindset

Education

B.Tech / B.E. in IT or CSE

Tools

MIS reporting

Job description

Role Overview

We are looking for a motivated and detail-oriented Operations Trainee to support day-to-day business operations. The candidate will work closely with different teams to ensure smooth execution of operational activities, maintain records, coordinate with stakeholders, and support process improvement.

Key Responsibilities

• Assist in daily operational and administrative activities.
• Coordinate with internal teams for smooth execution of tasks.
• Maintain and update operational records, reports, and databases.
• Track assigned tasks and ensure timely completion.
• Prepare daily/weekly/monthly MIS reports as required.
• Handle documentation, data entry, and basic data analysis.
• Follow up with teams, vendors, or other stakeholders when required.
• Manage training operations, including scheduling, coordination, and logistics.
• Develop and implement effective training programs for employees across various levels.
• Collaborate with stakeholders to identify learning needs and develop targeted solutions.
• Ensure seamless execution of training sessions, workshops, and webinars using LMS platforms.
• Monitor trainee progress, provide feedback, and track performance improvement.

Required Skills

Good communication and interpersonal skills.

Basic knowledge of MS Excel / Google Sheets / MS Office.

Good analytical and problem-solving abilities.

Strong attention to detail.

Good time-management and organizational skills.

Ability to multitask and work under deadlines.

Willingness to learn new tools and processes.

Ability to work independently as well as in a team.

Preferred Skills

• Knowledge of MIS reporting and data management.
• Basic understanding of business operations and workflows.
• Familiarity with ERP/CRM or other business management tools is an advantage.
• Basic knowledge of Excel functions such as VLOOKUP/XLOOKUP, Pivot Tables, Filters, and basic formulas is preferred
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel / Google Sheets / MS Office.
• Good analytical and problem-solving abilities.
• Strong attention to detail.
• Good time-management and organizational skills.
• Ability to multitask and work under deadlines.
• Willingness to learn new tools and processes.
• Ability to work independently as well as in a team.

Desired Candidate Profile

• 2-5 years of experience in Training Coordination or Operations role.
• Bachelor's degree in relevant field (e.g., B.Tech / B.E. in Information Technology or CSE).
• Strong understanding of Learning Management Systems (LMS) and ability to manage user accounts on the platform.
• Excellent communication skills with ability to engage audiences during presentations and facilitate discussions.