Operations Executive

Lokmanya Society; Ratnagiri; On-site; INR 300,000 - 420,000; Full time

Job summary

Lokmanya Society in Ratnagiri invites applications for an Operations Executive to support daily branch operations, handle transactions, maintain records, and ensure compliance with guidelines. The role emphasizes accuracy in data, cash handling, and customer service.

The candidate should have a commerce/finance background and 2–4 years in banking or cooperative society operations, with proficiency in core banking software and strong communication skills.

Qualifications

• Graduate in Commerce, Banking, Finance, or related field.
• 2–4 years of experience in banking/co-operative society operations.
• Good understanding of basic banking/financial procedures.
• Familiarity with society software or core banking systems.
• Strong communication and interpersonal skills.
• Ability to handle cash and maintain confidentiality.

Responsibilities

• Handle day-to-day cash receipts, payments, and cheque clearances.
• Support account opening, deposits, withdrawals, and loan disbursement processes.
• Ensure accurate data entry and maintenance in core banking software.
• Address member inquiries regarding transactions and balances.
• Escalate unresolved issues to higher authorities.

Skills

Cash handling

Data entry & record keeping

Customer service communication

Interpersonal skills

Compliance awareness

Education

Graduate degree in Commerce/Banking/Finance

Tools

Core banking software

Job description

JD : Operation Executive

Job Summary:

The Operations Executive will be responsible for supporting daily operational tasks in the co-operative society, ensuring smooth functioning of branch processes, handling customer transactions, maintaining accurate records, and ensuring compliance with internal and external guidelines. The role requires knowledge of financial operations, attention to detail, and effective communication with customers and internal teams.

Key Responsibilities:

1. Day-to-Day Operations

• Handle cash receipts, payments, and cheque clearances.
• Support account opening, deposits, withdrawals, and loan disbursement processes.
• Ensure accurate entry and maintenance of data in the core banking or society software.

2. Customer Service

• Address member inquiries regarding transactions, account balances, and product details.
• Assist customers in filling out forms and understanding society services.
• Escalate unresolved customer issues to higher authorities.

3. Documentation & Record Keeping

• Maintain and file all documents related to daily transactions, member records, and compliance.
• Verify KYC documents and ensure they are updated and accurate.
• Assist in preparing reports for audits and internal reviews.

4. Compliance & Internal Controls

• Ensure all operations follow the guidelines of the Co-operative Societies Act and internal policies.
• Support audit teams with required documentation and information.
• Report discrepancies, errors, or potential risks to the Branch/Operations Manager.

5. System Support

• Operate society banking software efficiently
• Generate and reconcile daily transaction reports and MIS.

Required Skills & Qualifications:

• Graduate in Commerce, Banking, Finance, or related field.
• 2–4 years of experience in banking/co-operative society operations.
• Good understanding of basic banking/financial procedures.
• Familiarity with society software or core banking systems.
• Strong communication and interpersonal skills.
• Ability to handle cash and maintain confidentiality.